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- Tasks: Manage client relationships and oversee product approval processes daily.
- Company: Join a trusted partner in brand protection and product information.
- Benefits: Enjoy up to 25 days leave, remote work, and a company pension.
- Why this job: Be part of a collaborative team that values trust and innovation.
- Qualifications: 1 year in account or project management, ideally in FMCG.
- Other info: Flexible working options and a positive, supportive culture.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a 12 month FTC Account Manager. You will be accountable for the successful direction and progression of all products through the correct route and for the success of the spec, pack copy and artwork approval process. We are looking for an experienced professional person to help us support one of our leading food retail clients, as an account manager. You will be responsible for day to day service delivery to the client and support to their internal teams. We are looking for an approachable, pro-active, organised and resilient individual who thrives in a fast-paced environment. You will need the ability to communicate effectively, in a friendly and straightforward manner, prioritising your own workload to meet deadlines. You should excel at developing professional client relationships, ensuring the needs of the client are met.
We are a trusted partner in protecting brands and their end-consumers around the world, through clear and accurate product information. Consumers must be able to trust product information, in order to trust a brand. When our clients choose to work with us, they are trusting us with the reputation and the future of their brands. We are a highly versatile team of experts with a unique blend of manufacturing, retail, enforcement and commercial experience. Our clients rely on us to know every angle of the international product information sector, inside out. Our clients trust our expertise and choose to work with us as collaborative partners, to help them build successful brands. We work side by side with our clients to interpret and apply legal guidelines, enabling them to launch innovative products quickly and efficiently.
Our Services:
- Discover: we provide advice, training and consultation services across all aspects of food law, offering clear and practical solutions to product information and labelling.
- Launch: we deliver complete product specifications and label information for product launches, ensuring full legal compliance, honesty and accuracy.
- Expand: we help our clients move into new, global markets with total compliance confidence, all whilst avoiding unnecessary time, cost and enforcement action.
- Protect: we work in partnership with our clients to interpret and apply the law and protect their brands by helping end consumers make safe, informed choices.
About You:
Our Teams are the physical face and representation of our Values to our customers; you are:
- Welcoming: friendly, approachable and open to new ideas
- Positive: create a positive experience for our people and our clients
- Confident: act with integrity from a strong foundation of expertise
- Simple: remove complexity and bring clarity
Key Responsibilities:
- Service delivery to the client, internal & external stakeholder management
- Project managing: capacity, capabilities & facilitating the client’s priorities
- Realising opportunities for the expansion and development of service provision
- To represent Ashbury at client meetings
- Raising the profile and reputation of Ashbury, by building relationships with key client stakeholders
- Compilation of performance & status reporting
- Managing client feedback and handling difficult conversations with stakeholders
Skill Set and Experience:
- 1 Year Account Management or Project Management experience
- Experience of FMCG, ideally food retail
- Excellent communication & great networking skills
- Team player essential
- Good IT Skills, particularly Excel & PowerPoint
- Accuracy, speed and attention to detail
- A positive 'can do’ attitude and eagerness to learn
- An ability to understand and develop processes
Benefits:
- Up to 25 days leave per year
- Company pension
- Remote Flexible Working
- Employee Assistance Programme
- Payroll Giving
- Cycle to Work scheme
Account Manager (12 Months FTC) employer: Ashbury
Contact Detail:
Ashbury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (12 Months FTC)
✨Tip Number 1
Familiarise yourself with the food retail industry and current trends. Understanding the specific challenges and opportunities in this sector will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the FMCG and food retail sectors. Attend industry events or join relevant online forums to connect with potential colleagues or clients, which can provide valuable insights and possibly lead to referrals.
✨Tip Number 3
Prepare to discuss your project management skills in detail. Be ready to share specific examples of how you've successfully managed client relationships and delivered projects on time, as this is crucial for the role.
✨Tip Number 4
Showcase your communication skills by practising clear and concise explanations of complex topics. This will be essential when discussing product information and legal compliance with clients, so consider role-playing scenarios with a friend.
We think you need these skills to ace Account Manager (12 Months FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management or project management, especially within the FMCG sector. Use specific examples that demonstrate your ability to manage client relationships and deliver service effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Emphasise your proactive approach, organisational skills, and ability to thrive in fast-paced environments. Mention how you can contribute to building strong client relationships.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with clients and stakeholders in previous roles. Highlight any experiences where you managed difficult conversations or provided feedback successfully.
Highlight Relevant Skills: Make sure to mention your proficiency in IT skills, particularly Excel and PowerPoint, as well as your attention to detail. These are crucial for the role and will help set you apart from other candidates.
How to prepare for a job interview at Ashbury
✨Showcase Your Communication Skills
As an Account Manager, effective communication is key. Be prepared to demonstrate your ability to communicate clearly and confidently, both verbally and in writing. Use examples from your past experiences where you successfully managed client relationships or resolved conflicts.
✨Highlight Your Project Management Experience
Since the role involves project management, be ready to discuss your experience in this area. Share specific examples of how you've managed projects, prioritised tasks, and met deadlines. This will show that you can handle the fast-paced environment mentioned in the job description.
✨Demonstrate Your Understanding of FMCG
Having a background in FMCG, particularly food retail, is crucial for this position. Research the company’s clients and their products, and be prepared to discuss how your knowledge of the industry can benefit them. This shows your commitment and understanding of the sector.
✨Prepare for Client-Facing Scenarios
Given that you'll be representing the company at client meetings, think about potential scenarios you might face. Prepare to discuss how you would handle difficult conversations or manage client feedback. This will illustrate your resilience and problem-solving skills.
