At a Glance
- Tasks: Manage client accounts and ensure smooth service delivery in a fast-paced environment.
- Company: Join a trusted partner in protecting brands with expertise in product information and compliance.
- Benefits: Enjoy up to 25 days leave, remote work options, and a supportive employee assistance program.
- Why this job: Be part of a dynamic team that values positivity, clarity, and professional growth.
- Qualifications: 1 year of account or project management experience, ideally in FMCG or food retail.
- Other info: This is a 12-month fixed-term contract with opportunities for personal development.
The predicted salary is between 28800 - 43200 £ per year.
4 weeks ago Be among the first 25 applicants
THE ROLE
We are seeking a 12-month FTC Account Manager responsible for guiding all products through the correct processes and ensuring the success of spec, pack copy, and artwork approvals.
The role involves supporting a leading food retail client by managing day-to-day service delivery and internal team support. We seek an approachable, proactive, organized, and resilient individual who thrives in a fast-paced environment. Effective communication, workload prioritization, and professional client relationship development are essential.
About Us
We are a trusted partner in brand protection and consumer information, ensuring trust through clear product data. Our expertise spans manufacturing, retail, enforcement, and commercial sectors, enabling us to interpret legal guidelines and help clients launch products efficiently.
Our Services
- Discover: Providing advice, training, and consultation on food law and labeling.
- Launch: Delivering compliant product specifications and labels.
- Expand: Assisting clients in entering new markets confidently.
- Protect: Interpreting law to safeguard brands and inform consumers.
About You
Our teams embody our values: welcoming, positive, confident, and simple. You are friendly, approachable, positive, trustworthy, clear, and eager to learn, with the ability to develop processes.
Key Responsibilities
- Service delivery and stakeholder management
- Project management and prioritization
- Identifying opportunities for service expansion
- Representing Ashbury at client meetings
- Building relationships with key stakeholders
- Performance reporting
- Handling client feedback and difficult conversations
Skill Set and Experience
- At least 1 year in Account or Project Management
- Experience in FMCG, preferably food retail
- Excellent communication and networking skills
- Team player with good IT skills (Excel & PowerPoint)
- Detail-oriented, accurate, and efficient
- Positive attitude and eagerness to learn
- Process development skills
Benefits
- Up to 25 days annual leave
- Company pension
- Remote and flexible working
- Employee Assistance Programme
- Payroll Giving
- Cycle to Work scheme
Additional Details
Seniority level: Associate
Employment type: Full-time
Job function: Customer Service
Industries: IT Services and IT Consulting
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Account Manager (12 Months FTC) employer: Ashbury - The Product Information People
Contact Detail:
Ashbury - The Product Information People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (12 Months FTC)
✨Tip Number 1
Familiarize yourself with the food retail industry and current trends. Understanding the specific challenges and opportunities in this sector will help you engage more effectively during interviews and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the FMCG and food retail sectors. Attend industry events or join relevant online groups to connect with potential colleagues and learn about the latest developments, which can give you an edge in discussions.
✨Tip Number 3
Prepare to discuss your project management experience in detail. Be ready to share specific examples of how you've successfully managed client relationships and delivered projects on time, as this is crucial for the role.
✨Tip Number 4
Showcase your communication skills by practicing clear and concise explanations of complex topics. This will be important when discussing product specifications and legal compliance with clients and stakeholders.
We think you need these skills to ace Account Manager (12 Months FTC)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Account Manager position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to reflect relevant experience in account management or project management, especially in the FMCG or food retail sectors. Emphasize your communication skills and ability to manage client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed client relationships and delivered service in previous roles.
Highlight Your Skills: In your application, make sure to highlight your IT skills, particularly in Excel and PowerPoint, as well as your attention to detail and positive attitude. These are crucial for the role and will set you apart from other candidates.
How to prepare for a job interview at Ashbury - The Product Information People
✨Showcase Your Communication Skills
As an Account Manager, effective communication is key. Be prepared to demonstrate your ability to communicate clearly and confidently, both in your responses and by asking insightful questions during the interview.
✨Highlight Your Project Management Experience
Discuss specific examples from your past roles where you successfully managed projects or client accounts. Emphasize your organizational skills and how you prioritized tasks to meet deadlines.
✨Demonstrate Your Client Relationship Skills
Prepare to talk about how you've built and maintained professional relationships with clients. Share stories that illustrate your approach to understanding client needs and delivering exceptional service.
✨Emphasize Your Adaptability
Given the fast-paced environment mentioned in the job description, be ready to discuss how you handle change and adapt to new challenges. Provide examples of situations where you've thrived under pressure.