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- Tasks: Join our team as a Sales and Service Assistant, focusing on merchandising and customer service.
- Company: Farmers Trading Company Ltd is New Zealand's leading department store, dedicated to exceptional customer experiences.
- Benefits: Enjoy a dynamic work environment with flexible hours and opportunities for growth.
- Why this job: Be part of a vibrant team, showcase your creativity in merchandising, and make a real impact on customer satisfaction.
- Qualifications: 3-4 years of retail experience, with a flair for personalised service and merchandising principles.
- Other info: Must be flexible with working hours, especially during busy seasons like Christmas.
The predicted salary is between 24000 - 36000 £ per year.
As New Zealand's leading department store, we realise the importance of providing that next level of service to our loyal customers.
Our Ashburton store is looking for a highly experienced Sales and Service Assistant, with at least 3 years personalised retail selling experience, to join our team.
In this role, you will be an expert on merchandising, as well as providing exceptional service by:
- Merchandising our varied product ranges so that they are beautifully presented for our customers
- Setting up promotions correctly and on time so that our offers are clear
- Implementing and maintaining new season plans, so our merchandise catches our customers' eyes and flows seamlessly for them to shop
As a service and selling expert, with retail experience, you will provide a high level of personalised customer assistance by:
- Consulting with customers to help them find product solutions to meet their unique needs
- Working across multiple departments providing product advice to customers
Finally, as the store's selling and service expert, you will be called upon to coach and support team members new to retail and to lead by example at all times.
This role will involve working on Monday, Tuesday, Wednesday, Thursday and Sunday. Flexibility is a must through extended trading hours and Christmas.
Our stores can be busy, so we need someone who is energetic, positive and with a can-do attitude.
For this role, you will need:
- 3-4 years retail experience in a personalised service and selling role
- Previous in-store styling/personal shopping experience
- Experience setting up promotions and implementing new season adjacency plans
- A good understanding of merchandising principles
If this sounds like you - please apply now!
Entitlement to work in New Zealand: In accordance with the Immigration Act 2009, you will be asked to provide evidence of your entitlement to work in New Zealand during the selection process. If invited to interview, you will be required to bring original documentation with you.
Sales and Service Assistant, Merchandising - Full employer: Ashburton District Council
Contact Detail:
Ashburton District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Service Assistant, Merchandising - Full
✨Tip Number 1
Familiarise yourself with the latest merchandising trends and techniques. Being able to discuss current styles and how they can be applied in-store will show your expertise and passion for the role.
✨Tip Number 2
Prepare examples of how you've successfully set up promotions or merchandising displays in previous roles. This will help you demonstrate your hands-on experience during any discussions or interviews.
✨Tip Number 3
Showcase your customer service skills by sharing stories of how you've gone above and beyond for customers. This will highlight your ability to provide personalised assistance, which is crucial for this position.
✨Tip Number 4
Research Farmers Trading Company Ltd and their product ranges. Understanding their brand and values will allow you to align your answers and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Sales and Service Assistant, Merchandising - Full
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail experience, especially in personalised service and merchandising. Use specific examples from your past roles to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and customer service. Mention your experience with merchandising and how you can contribute to the Farmers Trading Company Ltd's team.
Highlight Relevant Experience: In your application, emphasise your 3-4 years of retail experience, particularly any roles where you provided personalised service or set up promotions. This will show that you meet their requirements.
Show Enthusiasm: Convey your positive attitude and energy in your application. Employers appreciate candidates who are enthusiastic about the role and the company, so let your personality shine through.
How to prepare for a job interview at Ashburton District Council
✨Showcase Your Retail Experience
Make sure to highlight your 3-4 years of personalised retail selling experience during the interview. Share specific examples of how you've successfully assisted customers and provided tailored solutions, as this will demonstrate your expertise in the field.
✨Demonstrate Merchandising Knowledge
Since merchandising is a key focus for this role, be prepared to discuss your understanding of merchandising principles. You could mention any past experiences where you set up promotions or implemented new season plans effectively.
✨Exude Positivity and Energy
The company is looking for someone with a can-do attitude. During the interview, maintain a positive demeanour and show enthusiasm for the role. This will help convey that you are the energetic team player they need.
✨Prepare Questions About Team Support
As the role involves coaching and supporting new team members, prepare thoughtful questions about team dynamics and training processes. This shows your interest in leadership and your willingness to contribute to a collaborative work environment.
