At a Glance
- Tasks: Lead Hard FM compliance and manage subcontractor performance in a dynamic environment.
- Company: Established infrastructure and facilities management organisation with a strong reputation.
- Benefits: Long-term career progression and exposure to high-profile projects.
- Other info: Ideal for those looking to advance into strategic management roles.
- Why this job: Join a respected team delivering critical services and make a real impact.
- Qualifications: Experience in Hard FM, PFI environments, and strong stakeholder management skills.
The predicted salary is between 60000 - 80000 £ per year.
We are currently recruiting for an experienced General Manager - SPV Hard Services to join a well-established infrastructure and facilities management organisation overseeing a major PFI/PPP portfolio based in Barnet. This is a senior leadership opportunity for an individual with strong Hard FM, technical compliance and contract management expertise within the PFI environment. The successful candidate will act as the key representative for the SPV across all Hard Services matters, ensuring statutory and mandatory compliance is delivered effectively through the FM supply chain while protecting the Project Company's commercial and operational interests.
The role will involve managing and monitoring subcontractor performance, auditing statutory compliance, overseeing lifecycle and variation works, supporting handback requirements and maintaining strong relationships with clients, funders, stakeholders and service providers. You will also deputise for the Senior General Manager when required and take a leading role in technical problem solving, risk management and commercial oversight.
Candidates should have a strong background in Hard FM and building services, with good experience across mechanical, electrical and building systems. Previous exposure to PFI/SPV environments, compliance auditing, lifecycle delivery, contract administration and FM project management is highly desirable. You will need to be commercially aware, technically competent and confident managing stakeholder relationships at all levels. This position would suit an experienced Hard Services Manager, Technical Services Manager, Estates Manager, FM Operations Manager or SPV professional looking to progress into a broader strategic management role within a complex operational environment.
Key responsibilities include:
- Managing statutory and mandatory Hard FM compliance
- Monitoring FM contractor performance and PMS deductions
- Overseeing lifecycle, variations and small works
- Supporting handback planning and delivery
- Managing technical and commercial risks
- Leading compliance audits and reporting
- Supporting dispute resolution and change management
- Building strong relationships with clients, funders and subcontractors
- Assisting with board reporting and stakeholder communications
The successful candidate will demonstrate:
- Strong Hard FM and technical building services knowledge
- Experience within PFI, PPP or SPV environments
- Good understanding of H&S, statutory compliance and FM legislation
- Strong commercial and contractual awareness
- Ability to manage multiple priorities and work autonomously
- A proactive and solutions‑focused approach
This is an excellent opportunity to join a growing and highly respected organisation delivering critical infrastructure services across complex public sector environments, offering long‑term career progression and exposure to high‑profile projects.
General Manager - Facilities in London employer: Ashbrittle Recruitment
Join a well-established infrastructure and facilities management organisation in Barnet, where you will be part of a dynamic team dedicated to delivering critical services across complex public sector environments. We pride ourselves on fostering a supportive work culture that encourages professional growth and offers long-term career progression, alongside the opportunity to engage with high-profile projects. As a leader in Hard FM, you will benefit from a collaborative environment that values technical expertise and stakeholder relationships, making this an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Facilities in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those with experience in PFI/PPP environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your Hard FM knowledge and compliance regulations. We recommend practising common interview questions related to technical problem-solving and stakeholder management to showcase your expertise.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply through our website for the best chance at landing that General Manager role! We make it easy for you to showcase your skills and experience directly to the hiring team, so don’t miss out!
We think you need these skills to ace General Manager - Facilities in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your Hard FM expertise and any relevant PFI/PPP experience to show us you’re the right fit for the role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this position and how your background aligns with our needs. Don’t forget to mention your experience in managing stakeholder relationships!
Showcase Your Achievements:When detailing your work history, focus on achievements rather than just responsibilities. Use metrics where possible to demonstrate your impact, especially in areas like compliance auditing and contractor performance management.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Ashbrittle Recruitment
✨Know Your Hard FM Inside Out
Make sure you brush up on your knowledge of Hard FM and technical building services. Be prepared to discuss specific examples from your past experience that demonstrate your expertise in compliance, contract management, and stakeholder relationships.
✨Showcase Your PFI Experience
Since the role is heavily focused on PFI/PPP environments, highlight any relevant experience you have in these areas. Be ready to talk about how you've managed compliance audits, lifecycle delivery, and contractor performance in previous roles.
✨Prepare for Technical Problem Solving
Expect questions that assess your problem-solving skills, especially in technical scenarios. Think of a few challenging situations you've faced in the past and how you resolved them, particularly in relation to risk management and commercial oversight.
✨Build Rapport with Stakeholders
Demonstrating your ability to build strong relationships is key. Prepare to discuss how you've successfully managed relationships with clients, funders, and subcontractors in the past, and be ready to share strategies for effective communication and collaboration.
