At a Glance
- Tasks: Support young people in achieving independence and provide emotional and practical assistance.
- Company: Join a dedicated team tackling homelessness in Sunderland.
- Benefits: Competitive pay of £17.28 per hour, inclusive of holiday pay.
- Other info: Flexible night shifts with opportunities for personal growth and development.
- Why this job: Make a real difference in the lives of young people while gaining valuable experience.
- Qualifications: Experience in supported housing and working with diverse client groups is essential.
The predicted salary is between 36000 - 36000 € per year.
Client Group: Large Accommodation
Contract: Casual ADHOC Shifts - Nights (12 hour shifts)
Hours: Variable 9pm - 9am
Location: Sunderland
Rate: £17.28 (Inclusive of Holiday Pay)
Ashberry Recruitment are currently looking for Casual Night Concierge staff to work in the Sunderland Area on an ongoing basis. The Night Concierge will play an integral role in tackling homelessness in the area and will assist in providing an environment where people feel empowered and move forward with confidence, knowledge and support.
Duties Include:
- Provide front of house assistance
- Providing emotional and practical support to Clients
- Providing a safe and supportive environment for the Clients
- Empower and Support Young people to achieve independence
- Build positive and respectful relations with clients, colleagues and external agencies
- Maintain a safe and risk-free environment for the Clients and champion the wellbeing of every client
- Ensure communication systems are maintained and up to date
- Be aware and work within Agreed organisations policies and procedures
Requirements for the role:
- Experience of working in supported housing essential
- Experience of working with a range of client group 16 - 25 years +
- Experience working with the following client groups - Domestic Violence and Mental Health
- Enhanced DBS Check
- Must have a proven track record of providing information, advice and guidance to clients
- Knowledge and understanding of basic IT suitable for an office environment
- Knowledge of basic housing management tasks, i.e. rent collection, tenancy agreements and arrears management
Housing Support Worker / Night Concierge in Sunderland employer: Ashberry Recruitment
At Ashberry Recruitment, we pride ourselves on being an exceptional employer dedicated to making a positive impact in the Sunderland community. Our supportive work culture fosters personal and professional growth, offering flexible night shifts that allow you to balance your career with your personal life while empowering young people to achieve independence. Join us in our mission to tackle homelessness and be part of a team that values compassion, respect, and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Worker / Night Concierge in Sunderland
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for housing support roles and practice your responses. Highlight your experience with client groups and how you've empowered individuals in the past – it’s all about showing your passion for making a difference.
✨Tip Number 3
Don’t just apply anywhere; focus on places that align with your values. Check out our website for roles that resonate with your skills and interests. Tailor your approach to each application, showcasing how you can contribute to tackling homelessness.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Reiterate your enthusiasm for the role and remind them why you’re the perfect fit for their team.
We think you need these skills to ace Housing Support Worker / Night Concierge in Sunderland
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in supported housing and working with young people. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about tackling homelessness and how you can empower clients. Keep it personal and engaging – we love a good story!
Showcase Your Soft Skills:As a Housing Support Worker, emotional intelligence is key. Make sure to mention your ability to build positive relationships and provide support. We’re looking for someone who can connect with clients and colleagues alike!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ashberry Recruitment
✨Know Your Client Group
Familiarise yourself with the specific needs of the 16-25 age group, especially those facing domestic violence and mental health challenges. Understanding their unique circumstances will help you demonstrate empathy and show that you're ready to provide the emotional and practical support they need.
✨Showcase Your Experience
Be prepared to discuss your previous experience in supported housing. Highlight specific examples where you've successfully built positive relationships with clients or helped them achieve independence. This will show that you have the skills and knowledge necessary for the role.
✨Understand the Role's Responsibilities
Make sure you’re clear on the duties of a Night Concierge. Be ready to talk about how you would maintain a safe environment and champion client wellbeing. Think of scenarios where you’ve had to manage risks or support clients effectively, as this will demonstrate your readiness for the job.
✨Brush Up on IT Skills
Since basic IT knowledge is essential, ensure you're comfortable with common office software and communication systems. You might be asked about how you would keep records or communicate updates, so being able to discuss your proficiency will give you an edge.
