At a Glance
- Tasks: Support vulnerable women in a hostel, helping them achieve positive life changes.
- Company: A dedicated organisation focused on empowering homeless females.
- Benefits: Flexible hours, valuable experience, and the chance to make a real difference.
- Other info: Opportunity for personal growth and development in a supportive environment.
- Why this job: Join a passionate team and help women rebuild their lives.
- Qualifications: Experience in customer service or support roles preferred.
ASSISTANT SUPPORT WORKER (16hr Contract) - FEMALE SERVICE (ONLY FEMALE WORKERS)
- Assist with the delivery of a high-quality Programme of support which promotes client choice and control.
- To address client support needs, enable them to achieve positive life changes and ultimately empower them to lead more sustainable lifestyles.
- To work well as part of a team.
Project Information
- Single Homeless Females aged 18+
- 11 Bed Hostel - 11 women in currently since Jan 2025
- Complex Needs - Don’t take high risk clients.
- Women may be victims of Human Trafficking.
- Women live in the project for up to 6 months.
- Females can be chaotic and present with a range of mental health needs and addictions.
Your role:
- To work mainly weekends on a 16hr contract + additional overtime.
- Engaging with the residents and creating a trusted relationship.
- Basic cleaning may be required.
- May be required to wash and change bedding in rooms.
- Liase with manager and senior support worker(s).
- CCTV monitoring required.
- Undertake client welfare checks as directed.
- Provide front of house support and reception duties, as well as administrative support including day to day office duties; including recording income to the service on the system.
- Assist the support team with sourcing and facilitating planned move on options for clients where appropriate; in preparing case reports and statistical records.
- Assisting in the completion of forms and applying for appropriate benefits.
- Support and develop volunteers as appropriate.
- Ensure good communication with colleagues so all those working with the clients have information to assist with achieving the clients' goals.
SKILLS/EXPERIENCE NEEDED FOR THE ROLE:
- Previous experience of working successfully in a fast-paced environment and/or delivering excellent customer service.
- Previous experience of working in supported housing/homelessness/mental health sector/substance misuse sector.
- The ability to understand and successfully implement processes and procedures related to your area of work.
- Great verbal and written communication skills with the ability to communicate effectively with clients and colleagues.
- Good IT skills with previous experience using Microsoft Office.
PREFERRED:
- Level 2 NVQ or equivalent in a related field.
- Knowledge of the benefits system.
- Knowledge of safeguarding and health & safety.
The role of an Assistant Support Worker is key to achieving successful outcomes for vulnerable clients. The role requires motivated staff to work as part of the team to provide support in a trauma-sensitive and psychologically informed manner.
ASSISTANT SUPPORT WORKER in Sheffield employer: Ashberry Recruitment
As an Assistant Support Worker, you will join a compassionate team dedicated to empowering vulnerable women in a supportive hostel environment. Our organisation prioritises employee growth through training and development opportunities, fostering a collaborative work culture that values each team member's contributions. Located in a community-focused area, we offer a meaningful role where you can make a real difference in the lives of those we serve while enjoying flexible working hours and a supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land ASSISTANT SUPPORT WORKER in Sheffield
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. We want to see how you can fit into their team and contribute to their mission of supporting vulnerable clients.
✨Tip Number 3
Showcase your experience! Bring examples of how you've successfully worked in fast-paced environments or supported individuals with complex needs. We love hearing real stories that demonstrate your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who want to make a difference in the lives of others.
We think you need these skills to ace ASSISTANT SUPPORT WORKER in Sheffield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Assistant Support Worker. We want to see how you can contribute to our mission of empowering clients!
Showcase Your Communication Skills:Since great verbal and written communication is key for this role, don’t shy away from demonstrating these skills in your application. Use clear language and structure your thoughts well – it’ll show us you’re a great fit!
Highlight Relevant Experience:If you've worked in supported housing, mental health, or customer service before, make sure to mention it! We love seeing candidates who have hands-on experience that relates directly to the challenges our clients face.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Ashberry Recruitment
✨Know the Role Inside Out
Make sure you thoroughly understand the job description and the specific needs of the clients you'll be supporting. Familiarise yourself with terms like 'trauma-sensitive' and 'psychologically informed' to show that you’re aligned with the organisation's values.
✨Showcase Your Experience
Prepare examples from your past work that demonstrate your ability to handle complex needs, especially in fast-paced environments. Highlight any relevant experience in supported housing or mental health sectors, as this will resonate well with the interviewers.
✨Communicate Effectively
Practice your verbal and written communication skills before the interview. Be ready to discuss how you would build trust with clients and collaborate with colleagues. Clear communication is key in this role, so make sure you convey your thoughts confidently.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the team dynamics, client support strategies, or the challenges faced in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
