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For Companies At a Glance
- Tasks: Provide support to tenants, helping them achieve independent living and manage their tenancies.
- Company: Join a dedicated team at Ashberry Recruitment focused on making a difference.
- Benefits: Gain valuable experience in housing support while working flexible hours.
- Why this job: Make a real impact in people's lives and help them thrive in their communities.
- Qualifications: Experience in housing support or related fields; own transport required.
- Other info: Temporary position with potential for future opportunities.
The predicted salary is between 30000 - 40000 £ per year.
Ashberry Recruitment are looking for a Housing Support Officer on an ongoing basis. We require someone with their own transport and experience delivering floating support. Ideally, the candidate will have experience with people with complex needs, substance misuse problems and mental health. Alternatively, someone with experience of tenancy sustainment and housing management support would be beneficial.
Your Key Responsibilities
- To provide a consistently high standard of customer service to all internal and external customers, ensuring high levels of customer satisfaction are achieved.
- Manage a case load of tenants, providing person-centered support which empowers tenants to develop the skills necessary for independent living.
- Help tenants to recognise their strengths, goals, and aspirations, encouraging them to use these to effect change.
- Support tenants’ wellbeing, encouraging them to actively engage with services in the community and accompanying them to appointments if required.
- Assist tenants to sustain their tenancy, advising and supporting with matters relating to rent, repairs, benefits and ASB.
- Be involved with the referral, assessment and sign up of new tenants to the service.
- Maintain accurate and up to date case notes using our electronic case management system, ensuring confidentiality and compliance with GDPR.
- Identify, report and record safeguarding concerns following relevant procedures.
- Collaborate with internal teams and external agencies and attend multi-agency meetings when necessary.
Hours
Monday – Friday – 37 Hours Per Week
Housing Support Officer - 2-3 Months Temp in Preston employer: Ashberry Recruitment
Contact Detail:
Ashberry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Officer - 2-3 Months Temp in Preston
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing support sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions related to housing support. Think about your experiences with complex needs and how you've helped tenants before. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Practice your pitch! Be ready to explain why you're passionate about helping tenants sustain their tenancies. Highlight your experience with floating support and how you can make a difference in their lives.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Housing Support Officer - 2-3 Months Temp in Preston
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your experience with floating support and working with people who have complex needs. We want to see how you've made a difference in similar roles, so don’t hold back!
Tailor Your Application: Take the time to tailor your application to the Housing Support Officer role. Use keywords from the job description to show us you understand what we’re looking for and how you fit the bill.
Be Person-Centred: Since this role is all about empowering tenants, share examples of how you've supported individuals in the past. We love seeing how you’ve helped others recognise their strengths and achieve their goals.
Keep It Professional: While we appreciate a friendly tone, make sure your application is professional and free from typos. A well-structured application shows us you care about the role and are serious about joining our team!
How to prepare for a job interview at Ashberry Recruitment
✨Know Your Stuff
Make sure you understand the key responsibilities of a Housing Support Officer. Brush up on your knowledge about floating support, tenancy sustainment, and how to assist individuals with complex needs. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully supported tenants or managed cases. Highlight any experience you have with mental health, substance misuse, or housing management. This will demonstrate your capability and make you stand out as a candidate.
✨Practice Person-Centred Support
Think about how you would empower tenants to achieve their goals. Be ready to discuss strategies for encouraging independence and wellbeing. Practising these scenarios can help you articulate your approach during the interview.
✨Be Ready for Teamwork Questions
Since collaboration is key in this role, prepare to discuss how you've worked with internal teams and external agencies in the past. Think of examples where you attended multi-agency meetings or coordinated with other services to support tenants effectively.