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- Tasks: Support young people in achieving independence and provide emotional assistance.
- Company: Join a dedicated team tackling homelessness in Sunderland.
- Benefits: Earn £17.28 per hour with flexible night shifts and holiday pay.
- Other info: Dynamic role with opportunities to build relationships and champion client wellbeing.
- Why this job: Make a real difference in the lives of young people while gaining valuable experience.
- Qualifications: Experience in supported housing and working with diverse client groups is essential.
The predicted salary is between 36000 - 38000 £ per year.
Client Group: Large Accommodation
Contract: Casual ADHOC Shifts – Nights (12 hour shifts)
Hours: Variable 9pm – 9am
Location: Sunderland
Rate: £17.28 (Inclusive of Holiday Pay)
We are looking for casual Night Concierge staff to work in the Sunderland area on an ongoing basis. The Night Concierge will play an integral role in tackling homelessness in the area and will assist in providing an environment where people feel empowered and move forward with confidence, knowledge and support.
Duties Include:
- Provide front of house assistance
- Providing emotional and practical support to Clients
- Providing a safe and supportive environment for the Clients
- Empower and Support Young people to achieve independence
- Build positive and respectful relations with clients, colleagues and external agencies
- Maintain a safe and risk free environment for the Clients and champion the wellbeing of every client.
- Ensure communication systems are maintained and up to date
- Be aware and work within Agreed organisations policies and procedures
Requirements for the role:
- Experience of working in supported housing essential
- Experience of working with a range of client group 16 – 25 years+
- Experience working with the following client groups – Domestic Violence and Mental Health
- Enhanced DBS Check
- Must have a proven track record of providing information, advice and guidance to clients
- Knowledge and understanding of basic IT suitable for an office environment
- Knowledge of basic housing management tasks, i.e. rent collection, tenancy agreements and arrears management
Night Housing Support Worker – Night Concierge employer: Ashberry Recruitment
Contact Detail:
Ashberry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Housing Support Worker – Night Concierge
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, especially those who work in Sunderland. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show your passion! When you get the chance to meet potential employers, whether at a job fair or an informal meet-up, let them know why you care about tackling homelessness and supporting young people.
✨Tip Number 3
Be ready for anything! Prepare for interviews by thinking about real-life scenarios you’ve faced in supported housing. Share how you’ve empowered clients or handled tough situations – it’ll show you’re the right fit.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to stay updated on new roles as they come up.
We think you need these skills to ace Night Housing Support Worker – Night Concierge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in supported housing and working with young people. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about tackling homelessness and how you can empower clients. Keep it personal and engaging – we love to see your personality come through!
Showcase Your Skills: In your application, emphasise your ability to build positive relationships and provide emotional support. We’re looking for someone who can create a safe environment, so share examples of how you’ve done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ashberry Recruitment
✨Know Your Client Group
Familiarise yourself with the specific needs of the 16-25 age group, especially those facing domestic violence and mental health challenges. Understanding their unique situations will help you demonstrate empathy and show that you're ready to provide the emotional and practical support they need.
✨Showcase Your Experience
Be prepared to discuss your previous experience in supported housing. Highlight specific examples where you've successfully built positive relationships with clients or helped them achieve independence. This will show that you have the skills and knowledge necessary for the role.
✨Understand the Role's Responsibilities
Make sure you’re clear on what being a Night Concierge entails. Review the duties listed in the job description and think about how you can contribute to creating a safe and supportive environment. Being able to articulate how you would handle various scenarios will impress your interviewers.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it’s the right fit for you.