Housing Support Worker / Night Concierge
Housing Support Worker / Night Concierge

Housing Support Worker / Night Concierge

Full-Time 17 £ / hour No home office possible
Ashberry Recruitment

At a Glance

  • Tasks: Support young people in achieving independence and provide emotional assistance.
  • Company: Join a dedicated team tackling homelessness in Sunderland.
  • Benefits: Competitive pay of £17.28 per hour, inclusive of holiday pay.
  • Other info: Flexible night shifts with opportunities for personal growth and development.
  • Why this job: Make a real difference in the lives of young people while gaining valuable experience.
  • Qualifications: Experience in supported housing and working with young clients is essential.

Client Group: Large Accommodation

Contract: Casual ADHOC Shifts – Nights (12 hour shifts)

Hours: Variable 9pm – 9am

Location: Sunderland

Rate: £17.28 (Inclusive of Holiday Pay)

Ashberry Recruitment are currently looking for Casual Night Concierge staff to work in the Sunderland Area on an ongoing basis. The Night Concierge will play an integral role in tackling homelessness in the area and will assist in providing an environment where people feel empowered and move forward with confidence, knowledge and support.

Duties Include:

  • Provide front of house assistance
  • Providing emotional and practical support to Clients
  • Providing a safe and supportive environment for the Clients
  • Empower and Support Young people to achieve independence
  • Build positive and respectful relations with clients, colleagues and external agencies
  • Maintain a safe and risk-free environment for the Clients and champion the wellbeing of every client
  • Ensure communication systems are maintained and up to date
  • Be aware and work within Agreed organisations policies and procedures

Requirements for the role:

  • Experience of working in supported housing essential
  • Experience of working with a range of client group 16 – 25 years +
  • Experience working with the following client groups – Domestic Violence and Mental Health
  • Enhanced DBS Check
  • Must have a proven track record of providing information, advice and guidance to clients
  • Knowledge and understanding of basic IT suitable for an office environment
  • Knowledge of basic housing management tasks, i.e. rent collection, tenancy agreements and arrears management

Housing Support Worker / Night Concierge employer: Ashberry Recruitment

At Ashberry Recruitment, we pride ourselves on being an exceptional employer dedicated to making a positive impact in the Sunderland community. Our supportive work culture fosters personal and professional growth, offering flexible night shifts that allow you to balance your life while contributing to meaningful change in the lives of young people facing homelessness. Join us to be part of a compassionate team that values empowerment, respect, and collaboration, ensuring every client feels safe and supported.
Ashberry Recruitment

Contact Detail:

Ashberry Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Support Worker / Night Concierge

✨Tip Number 1

Network like a pro! Reach out to people in the housing support sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions related to housing support. Think about your experiences with clients aged 16-25 and how you've handled challenging situations. We want you to shine when it comes to showcasing your skills!

✨Tip Number 3

Show your passion for helping others! When you get the chance to chat with potential employers, share stories that highlight your commitment to empowering young people and tackling homelessness. Let them see your heart is in the right place.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for dedicated individuals who want to make a difference in the lives of others.

We think you need these skills to ace Housing Support Worker / Night Concierge

Front of House Assistance
Emotional Support
Practical Support
Client Empowerment
Relationship Building
Risk Management
Wellbeing Advocacy
Communication Skills
Policy Compliance
Supported Housing Experience
Client Group Experience (16-25 years)
Domestic Violence Awareness
Mental Health Awareness
Information, Advice and Guidance Provision
Basic IT Skills
Housing Management Knowledge

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight your experience with supported housing and working with young people. We want to see how your skills align with the role of a Housing Support Worker!

Showcase Your Empathy: In your written application, emphasise your ability to provide emotional and practical support. We’re looking for someone who can empower clients and help them feel safe and supported.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your relevant experience and skills, so we can easily see why you’d be a great fit for our team.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this rewarding role.

How to prepare for a job interview at Ashberry Recruitment

✨Know Your Client Group

Familiarise yourself with the specific needs of the 16-25 age group, especially those facing domestic violence and mental health challenges. This will help you demonstrate your understanding of their unique situations during the interview.

✨Showcase Your Experience

Be ready to discuss your previous roles in supported housing. Prepare examples that highlight how you've provided emotional and practical support, as well as how you've built positive relationships with clients and colleagues.

✨Understand the Role's Responsibilities

Make sure you can articulate how you would maintain a safe environment and champion client wellbeing. Think about specific strategies you would use to empower young people towards independence.

✨Brush Up on Housing Management Basics

Review key concepts like rent collection, tenancy agreements, and arrears management. Being able to speak confidently about these topics will show that you're prepared for the practical aspects of the role.

Housing Support Worker / Night Concierge
Ashberry Recruitment

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