At a Glance
- Tasks: Support young people in finding independent accommodation and provide tailored guidance.
- Company: Ashberry Recruitment, dedicated to empowering youth in the Durham area.
- Benefits: Gain valuable experience while making a real difference in young people's lives.
- Other info: Work in a dynamic environment with opportunities for personal growth and development.
- Why this job: Be a key player in helping young individuals achieve their goals and independence.
- Qualifications: Experience with young people and understanding of homelessness and mental health issues.
Ashberry Recruitment is currently recruiting for a Progression Coach, to work in the Durham area. The service provides supported accommodation for young people (aged 18+) to help them move on to their own independent accommodation. The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 9AM - 5PM. Temporary cover is required for approximately 3 months.
In this position, you will be expected to:
- Hold a caseload of 8 key clients and conduct regular key working sessions resulting in agreed Support Plans which are reviewed regularly.
- Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed.
- Provide personalised, flexible and creative support, involving clients in decision-making and encouraging participation in activities.
- Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols.
- Support clients to access Education, Training, Employment and Volunteering opportunities aligned with their goals and aspirations.
- Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition.
- Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings.
- Maintain clear, accurate records.
- Manage the security of the building.
Please note; this role involves lone working.
To apply for this role, you must have:
- Experience working with young people or those affected by homelessness.
- Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system.
- Experience holding a caseload of key clients and knowledge of risk assessments, support planning, safeguarding and health and safety procedures.
- Experience of managing challenging behaviour, including responding calmly to crisis.
- Strong literacy, numeracy and IT skills and ability to take notes.
- Ability to maintain professional boundaries, work collaboratively and reflect on practices for continuous development.
Candidates should confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible.
Housing support & Progression Officer in Durham employer: Ashberry Recruitment
Ashberry Recruitment is an exceptional employer, offering a supportive and dynamic work environment in the heart of Durham. With a strong focus on employee development, we provide opportunities for growth and training while fostering a culture of collaboration and respect. Our commitment to making a meaningful impact in the lives of young people ensures that every team member plays a vital role in creating positive change within the community.
StudySmarter Expert Advice🤫
We think this is how you could land Housing support & Progression Officer in Durham
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, especially those who work with young people. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to supporting young people and managing challenging behaviours. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for helping others! During interviews, share personal stories or experiences that highlight your commitment to supporting young people in their journey towards independence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Housing support & Progression Officer in Durham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Housing Support & Progression Officer role. Highlight your experience with young people and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Showcase Your Experience:When detailing your past roles, focus on your experience with caseload management and supporting individuals facing challenges like homelessness or mental health issues. We love seeing real-life examples of how you've made a difference in similar situations.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it helps us keep everything organised as we review applications.
How to prepare for a job interview at Ashberry Recruitment
✨Know Your Stuff
Make sure you understand the role inside out. Familiarise yourself with the responsibilities of a Housing Support & Progression Officer, especially around supporting young people and managing caseloads. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully supported young people or managed challenging situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see how your experience aligns with their needs.
✨Demonstrate Empathy and Understanding
This role requires a lot of emotional intelligence. Be ready to discuss how you would approach working with clients facing homelessness or mental health issues. Show that you can provide personalised support and involve clients in decision-making, as this is crucial for their progression.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the organisation. You might ask about the team you'll be working with, the types of activities clients are involved in, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the job is the right fit for you.
