Wyre Forest District Council is seeking a committed Customer Service Advisor to put customers first and maintain high standards under pressure. You will work in a team, handle enquiries in person and by phone, and use IT systems to deliver accurate, timely responses.
Ideally you will have GCSEs in Maths and English, proven customer service experience, and the ability to work on your own initiative. The role is office-based for at least six months with a potential hybrid arrangement and DBS
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Customer Experience Advisor - Hybrid Role in Kidderminster employer: Asha Wyre Forest Ltd
Wyre Forest District Council is an exceptional employer dedicated to making a positive impact in the community. With a strong focus on employee wellbeing, we offer competitive salaries, flexible working options, and extensive learning opportunities to support your professional growth. Our inclusive work culture values diversity and empowers staff to thrive while addressing the needs of vulnerable populations, making it a rewarding place to work for those passionate about social change.