At a Glance
- Tasks: Join our friendly team as a medical receptionist, handling appointments and supporting patient care.
- Company: Ash Surgery, a supportive GP practice in rural East Kent.
- Benefits: Flexible hours, personal development opportunities, and a close-knit team environment.
- Other info: Opportunity for progression and extra hours in a dynamic setting.
- Why this job: Make a difference in patient care while gaining valuable experience in healthcare.
- Qualifications: GCSEs in English and Maths preferred; training provided for newcomers.
The predicted salary is between 23832 - 29128 £ per year.
Ash Surgery is looking for a bright, friendly, self-motivated, responsible and reliable individual to join the reception team in this friendly and supportive practice. We are currently seeking at least one part-time candidate to join our reception team. There will be opportunity for extra hours, shift swaps, personal development and progression within the surgery.
Main duties of the job:
- Process personal, telephone and e-requests for appointments
- Answer incoming phone calls, transferring calls or dealing with the caller's request appropriately
- Signpost patients to the correct service
- Initiating contact with and responding to requests from patients, team members and external agencies
- Photocopy documentation as required
In addition to the primary responsibilities, the medical administrator may be requested to:
- Provide support to the clinical team
- Scanning of patient related documentation and attaching scanned documents to patients' healthcare records
- Complete opening and closing procedures
- As required, support the prescribing clerk in the management of repeat prescriptions, ensuring they are processed accurately and efficiently
About us:
Ash Surgery is a traditional GP Practice, set in the heart of rural East Kent, close to the city of Canterbury. We are a close-knit team, and we work closely with the clinical team in aid to support them in the daily running of the practice and deliver the very best in patient care.
Job responsibilities:
- Maintaining and monitoring the practice appointment system
- Process personal, telephone and e-requests for appointments
- Answer incoming phone calls, transferring calls or dealing with the caller's request appropriately
- Signpost patients to the correct service
- Initiating contact with and responding to requests from patients, team members and external agencies
- Read code data on EMIS web
- Photocopy documentation as required
- Data entry of new and temporary registrations and relevant patient information as required
- Input data into the patients' healthcare records as necessary
- Direct requests for information i.e. SAR, insurance/solicitors letters and DVLA forms to the administrative team
- Manage all queries as necessary in an efficient manner
- Carry out system searches as requested
- Maintain a clean, tidy, effective working area at all times
- Monitor and maintain the reception area and notice boards
- Support all clinical staff with general tasks as requested
In addition to the primary responsibilities, the medical administrator may be requested to:
- Partake in audit as directed by the audit lead
- Scanning of patient related documentation and attaching scanned documents to patients' healthcare records
- Complete opening and closing procedures in accordance with the duty rota
- As required, support the prescribing clerk in the management of repeat prescriptions, ensuring they are processed accurately and efficiently
- Ordering and monitoring of stationery supplies
Person Specification:
Qualifications: GCSE grade A-C in English and Maths desirable.
Experience: Experience of Primary care not essential as full training will be provided.
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Medical receptionist in East Kilbride employer: Ash Surgery
Ash Surgery is an attractive employer due to its commitment to personal development and progression within the surgery. The practice offers a friendly and supportive work environment, with opportunities for extra shifts and training provided to ensure staff are well-equipped to support patient care. Employees can expect a focus on teamwork and a culture that values reliability and motivation.
StudySmarter Expert Advice🤫
We think this is how you could land Medical receptionist in East Kilbride
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Medical receptionist in East Kilbride
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Ash Surgery, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Ash Surgery
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Ash Surgery.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Ash Surgery.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Ash Surgery can really resonate with interviewers and show your commitment to the field.
