Part-Time Shift Leader — Guest Experience in Stoke-on-Trent

Part-Time Shift Leader — Guest Experience in Stoke-on-Trent

Stoke-on-Trent Part-Time 12 - 15 £ / hour (est.) No working from home possible
Ash Bank Hotel

At a Glance

  • Tasks: Lead a team to deliver exceptional guest experiences and maintain high standards.
  • Company: Join the vibrant Ash Bank Hotel, part of Mitchells & Butlers.
  • Benefits: Flexible shifts, 33% dining discount, Wagestream for financial management, and more.
  • Other info: Enjoy team socials, career growth, and a supportive workplace.
  • Why this job: Be a role model, make friends, and enjoy a fun work environment.
  • Qualifications: Passion for service and leadership skills.

The predicted salary is between 12 - 15 £ per hour.

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Part Time Shift Supervisor at the Ash Bank Hotel, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Stonehouse Pizza & Carvery, we love our pizzas, we love our roasts, but mostly we love our people. If you fancy a pizza the action, we want to hear from you.

WHAT’S IN IT FOR ME?

  • Flexible shifts – to fit around you.
  • Love dining out? You'll love it even more with a massive 33% discount across all our brands.
  • 20% discount off all of our brands for friends and family.
  • Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  • Never a dull moment – fun, laughs and lifelong friends!
  • Team Socials – work hard, play hard!
  • Pension, 28 days paid holiday, high‑street shopping discounts and free shares.
  • Free employee helpline to support you with whatever life throws at you.

WHAT WILL I BE DOING?

As Shift Supervisor you’ll…

  • Be part of the day‑to‑day running of the site: acting as a host, serving guests and confidently leading your team.
  • Be a shift leader.
  • Be a role model for your teams, helping with their training.
  • Maintain high standards of cleanliness and safety.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Part-Time Shift Leader — Guest Experience in Stoke-on-Trent employer: Ash Bank Hotel

At Mitchells & Butlers, we pride ourselves on being an exceptional employer, offering a vibrant work culture where flexibility and fun are at the forefront. As a Part-Time Shift Leader at the Ash Bank Hotel, you'll enjoy competitive pay, generous discounts across our brands, and opportunities for personal growth while working with a passionate team dedicated to delivering outstanding guest experiences. With additional benefits like Wagestream for financial management, a supportive employee helpline, and social events, we ensure that our employees feel valued and empowered in their roles.

Ash Bank Hotel

Contact Details:

Ash Bank Hotel Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Part-Time Shift Leader — Guest Experience in Stoke-on-Trent

Tip Number 1

Get to know the company culture! Before you apply, check out their social media and website to see what they're all about. This will help you tailor your approach and show them you're genuinely interested in being part of their team.

Tip Number 2

Practice your pitch! When you get that chance to chat with someone from the team, be ready to share why you’re the perfect fit for the Part-Time Shift Leader role. Highlight your passion for great service and how you can lead a team to keep guests coming back.

Tip Number 3

Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can give you insider tips on what it’s like to work there and might even put in a good word for you!

Tip Number 4

Apply through our website! It’s quick and easy, and you won’t need a CV. Just fill out the form and let us know why you’d be a great addition to the team. We can’t wait to hear from you!

We think you need these skills to ace Part-Time Shift Leader — Guest Experience in Stoke-on-Trent

Leadership Skills
Customer Service
Team Management
Training and Development
Communication Skills
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Keep it Simple:Our application form is designed to be quick and easy, so don’t overthink it! Just fill in the basics about yourself and let your personality shine through.

Show Your Passion:We love people who are passionate about great service! Use the application to highlight your enthusiasm for hospitality and how you can contribute to our team.

Be Yourself:We want to get to know the real you! Don’t be afraid to let your unique qualities come through in your answers. Authenticity goes a long way with us.

Apply Through Our Website:Make sure to apply directly through our website for the best chance of getting noticed. It’s quick, mobile-friendly, and we can’t wait to hear from you!

How to prepare for a job interview at Ash Bank Hotel

Know the Company Culture

Before your interview, take some time to understand the vibe at Stonehouse Pizza & Carvery. They value great service and a fun atmosphere, so think about how you can showcase your passion for hospitality and teamwork during the chat.

Prepare Your Examples

Think of specific instances where you've led a team or provided excellent guest service. Be ready to share these stories, as they’ll help demonstrate your leadership skills and ability to create a welcoming environment.

Show Enthusiasm for the Role

Let your excitement shine through! Talk about why you want to be a Shift Supervisor and how you can contribute to making every guest feel welcome. A genuine passion for the role can set you apart from other candidates.

Ask Thoughtful Questions

Prepare a few questions to ask at the end of your interview. This shows you're engaged and interested in the position. You might ask about team dynamics or how they support staff development, which aligns with their focus on training great people.