At a Glance
- Tasks: Lead a team to deliver exceptional guest experiences and maintain high standards.
- Company: Join the vibrant Ash Bank Hotel and Stonehouse Pizza & Carvery family.
- Benefits: Flexible shifts, 33% dining discount, financial toolkit, and fun team socials.
- Other info: Enjoy 28 days paid holiday, pension, and high-street shopping discounts.
- Why this job: Make a real impact on guest experiences while building lifelong friendships.
- Qualifications: Passion for service and leadership skills.
The predicted salary is between 20000 - 25000 £ per year.
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As Part Time Shift Supervisor at the Ash Bank Hotel, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.
Join us at Stonehouse Pizza & Carvery, we love our pizzas, we love our roasts, but mostly we love our people. If you fancy a pizza the action, we want to hear from you.
WHAT’S IN IT FOR ME?
- Flexible shifts – to fit around you.
- Love dining out? You'll love it even more with a massive 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment – fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
On top of this, as part of Mitchells & Butlers you will receive a pension, 28 days paid holiday, high‑street shopping discounts and free shares. There’s also a free employee helpline to support you with whatever life throws at you.
WHAT WILL I BE DOING?
- Be part of the day‑to‑day running of the site: acting as a host, serving guests and confidently leading your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Compensation: Competitive salary Plus Tips & Overtime
Part-Time Shift Leader — Guest Experience employer: Ash Bank Hotel
At Mitchells & Butlers, we pride ourselves on being an exceptional employer, offering a vibrant work culture where flexibility and fun are at the forefront. As a Part-Time Shift Leader at the Ash Bank Hotel, you'll enjoy competitive pay, generous discounts across our brands, and opportunities for personal growth while being part of a supportive team that values your contributions. With benefits like Wagestream for financial management and a strong emphasis on employee well-being, we ensure that every team member feels valued and empowered to thrive in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Shift Leader — Guest Experience
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your people skills! As a Shift Leader, you'll be interacting with guests and your team all the time. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Be ready to share your passion for service! Think of examples from your past experiences where you went above and beyond for customers or helped train others. This will show you're the right fit for the role.
✨Tip Number 4
Apply through our website! It’s quick and easy, and you won’t need a CV. Just fill out the form and let us know why you’re excited about joining the team!
We think you need these skills to ace Part-Time Shift Leader — Guest Experience
Some tips for your application 🫡
Keep it Simple:Our application form is designed to be quick and easy, so don’t overthink it! Just answer the questions honestly and let your personality shine through.
Show Your Passion:We love people who are passionate about great service. Use the application to highlight any experiences or moments that showcase your enthusiasm for hospitality and teamwork.
Be Yourself:We want to get to know the real you! Don’t be afraid to let your unique qualities come through in your answers. Authenticity goes a long way with us.
Apply Through Our Website:Make sure to apply directly through our website for the best chance of getting noticed. It’s quick, mobile-friendly, and we can’t wait to hear from you!
How to prepare for a job interview at Ash Bank Hotel
✨Know the Company Culture
Before your interview, take some time to research the Ash Bank Hotel and its parent company, Mitchells & Butlers. Understanding their values and what they stand for will help you align your answers with their expectations, showing that you're a great fit for their team.
✨Showcase Your People Skills
As a Part-Time Shift Leader, you'll be leading a team and interacting with guests. Be prepared to share examples of how you've successfully managed teams or provided excellent customer service in the past. This will demonstrate your ability to create a welcoming environment.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Dress for Success
Even though the application process is mobile-friendly, don’t forget to dress appropriately for the interview. Aim for smart-casual attire that reflects the hospitality industry. Looking the part can boost your confidence and make a great first impression!
