Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support French clients and manage existing partnerships in a dynamic international team.
- Company: Join a forward-thinking tech brand known for quality, innovation, and inclusivity.
- Benefits: Enjoy flexible work options, a structured career path, and various corporate perks.
- Why this job: This role offers growth opportunities in a sustainable, ethical workplace with a vibrant culture.
- Qualifications: Fluent in French; no prior experience in tech required, just a positive attitude!
- Other info: No cold calling involved; focus on relationship management and administration.
The predicted salary is between 21600 - 37800 £ per year.
Location & Flexibility: Greater Cheshire West and Chester Area (home vs. office is close to 50/50).
Type of Contract: Full-time UK contract.
Level Guideline: £27,000 / annum gross + there is a strong structured career path to grow within (account manager, senior account manager, account director etc). Several benefits too which can be covered in a call.
About the Company:
The company is an international brand active in the Technology sector, dealing with Consumer Electronic products and associated software and services. They compete on quality and innovation and pride themselves on having a very forward-thinking and inclusive company culture. They promote from within, making this role an exciting opportunity. Mainland Europe is one of their biggest markets worldwide, and they have a very international team with many ex-pats from all over Europe.
About the Job:
The role is to start as a Customer Service Representative for Europe, mainly supporting the European Team and French clients. The idea is to get to know the partners/clients, processes, and suppliers, and then work your way up to manage your own portfolio of partners and eventually your own team. The international European team is strong and growing (some people are being promoted), which is why this new role is being added to the business. There will be no cold calling or new business in this role; it’s all about managing existing (French and European) partnerships and helping to elevate the existing relationship. An organized individual who can stay on top of administration and provide key contacts with a trusted French-speaking contact will fit perfectly. Some interest in technology/electronics is a plus but not a must. The personality, philosophy, and way of thinking come first!
WHY THIS JOB?
This role is exciting on its own but also serves as a platform for growth (the firm has a culture of promoting from within). It is part of a very forward-thinking, sustainable, ethical, and inclusive company – making it a more enjoyable workplace. The firm is international, creating a good personal and professional working environment where multilingual speakers will feel valued and at home. Finally, the role offers nice flexibility and a healthy balance between home and office work (for someone already based in the Greater Cheshire area).
Seniority level: Not Applicable
Employment type: Full-time
Job function: Sales, Administrative, and Customer Service
Industries: Information Services, Software Development, IT Services, and IT Consulting
Customer Service Representative (French Speaker) employer: ASG International
Contact Detail:
ASG International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative (French Speaker)
✨Tip Number 1
Familiarise yourself with the company's products and services, especially in the technology sector. Understanding their consumer electronics and software offerings will help you engage more effectively with clients and demonstrate your interest during interviews.
✨Tip Number 2
Brush up on your French language skills, particularly in a customer service context. Being able to communicate fluently and confidently with French-speaking clients will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and the role, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare to discuss your organisational skills and how you manage client relationships. Since the role focuses on maintaining existing partnerships, showcasing your ability to handle administration and build trust will be crucial.
We think you need these skills to ace Customer Service Representative (French Speaker)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, especially any roles where you interacted with French-speaking clients. Emphasise skills that align with the job description, such as organisation and relationship management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to manage relationships. Mention your language skills and any interest in technology or electronics, as this could set you apart from other candidates.
Showcase Your Communication Skills: Since this role involves supporting French clients, ensure your application demonstrates your proficiency in French. If possible, include examples of how you've successfully communicated with clients in previous roles.
Highlight Your Organisational Skills: In your application, provide examples of how you've managed multiple tasks or projects simultaneously. This will show that you can handle the administrative aspects of the role effectively.
How to prepare for a job interview at ASG International
✨Showcase Your Language Skills
As a Customer Service Representative for French clients, it's crucial to demonstrate your fluency in French during the interview. Be prepared to answer questions in French and discuss your experience communicating with French-speaking customers.
✨Understand the Company Culture
Research the company's values and culture, especially their focus on inclusivity and innovation. Be ready to discuss how your personal philosophy aligns with theirs and how you can contribute to their forward-thinking environment.
✨Highlight Your Organisational Skills
Since the role involves managing existing partnerships, emphasise your organisational abilities. Share examples of how you've successfully managed multiple tasks or projects in the past, showcasing your attention to detail and administrative skills.
✨Express Your Interest in Technology
While a deep knowledge of technology isn't mandatory, showing a genuine interest in consumer electronics can set you apart. Mention any relevant experiences or hobbies that relate to technology, demonstrating your enthusiasm for the industry.
