At a Glance
- Tasks: Manage international orders and ensure smooth shipments, especially for French-speaking customers.
- Company: Innovative tech company with a forward-thinking and inclusive culture.
- Benefits: Competitive salary, flexible work options, and opportunities for career growth.
- Other info: Enjoy a healthy work-life balance in a growing international company.
- Why this job: Join a dynamic team and gain insights into the tech industry while making an impact.
- Qualifications: Fluent in French, with strong organisational and customer service skills.
The predicted salary is between 30000 - 30000 £ per year.
Practical points:
- Location & Flexibility: Northwich, England, United Kingdom - team all come from Greater Cheshire West and Chester Areas (mix of home office and on-site office work)
- Type of Contract: Full-time UK contract
- Level Guideline: £30,000 per annum
About the Company:
The company is an international brand active in the Technology sector, dealing with IT & Consumer Electronic products and solutions. They compete on quality and innovation and pride themselves on having a very forward-thinking and inclusive company culture. They are active in the UK and Mainland Europe (especially France) – their international markets are quickly growing.
About the Job:
The role is to start as an Order Administrator in support of the international team and the mainland European orders (especially France). The idea is to expedite orders and keep things running smoothly and on time with shipments and orders. Despite your French language skill (any other European languages a plus), order management, supplier management and customer service skills are key to this role. Someone organised, who can stay on top of administration and who can give key customers a trusted contact will fit perfectly. Some links/interest with technology/electronics is a plus but not a must at all. The personality, philosophy and way of thinking come first!
WHY THIS JOB?
The role is an exciting opportunity on its own but also a platform for the right candidate to grow, as the firm is a growing technology company and this role provides insights into several areas of the business. The role is part of an international team and a very forward-thinking, sustainable, ethical and inclusive company – which is more enjoyable to work for. Finally, the role offers good flexibility and a healthy work-life balance.
Locations
StudySmarter Expert Advice🤫
We think this is how you could land Order Administrator (French speaker) in Cheshire, Warrington
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at ASG International. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like ASG International before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Order Administrator (French speaker) in Cheshire, Warrington
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to ASG International:Your cover letter is your chance to shine! Tell us why you want to work at ASG International specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at ASG International!
How to prepare for a job interview at ASG International
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
