At a Glance
- Tasks: Provide security support, deter crime, and collaborate with local authorities in retail settings.
- Company: Join a diverse team committed to equality and excellence in security services.
- Benefits: Enjoy perks like discounts, flexible pay, and opportunities for progression.
- Other info: Full training provided and a supportive environment for personal growth.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: SIA licence required; previous experience is a plus but not essential.
The predicted salary is between 26 - 31 β¬ per hour.
Location: Wrexham Area
Hours: Varied (Relief Position)
Shift Pattern: Varied (Relief Position)
Hourly Rate: Site dependent, between Β£12.71β Β£15.00 per hour
Main Responsibilities
We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risks of each location and to tailor our approach to effectively reduce them. As a Relief Security Officer, you will be required to provide a visible deterrent, respond to incidents, complete incident reports, and collaborate with local authorities. You will be expected to carry out all guarding responsibilities whilst in-store, including:
- Patrolling the shop floor and deterring criminal activity
- Assessing and identifying vulnerabilities, and working proactively to minimise risk
- Liaising with management and local authorities when applicable
- Managing vulnerable persons with empathy to avoid causing distress
- Completing colleague and contractor searches when required, in line with customer company policy
- Digitally reporting incidents and using tablets or phones for daily activity planning
- Producing detailed and legible incident reports to assist the client and local authorities
The Person
To be an effective Security Officer, you must be a confident communicator, capable of providing detailed verbal and written accounts of criminal activity or incidents. You will need to be welcoming and patient with customers and able to handle conflict in a calm and professional manner.
Required Experience and Qualifications
You must hold a valid SIA licence to apply for this role. Previous experience in a retail security role is advantageous but not essential, as full training will be provided. You must be able to provide a full five-year checkable work or education history. Applicants must bring right to work documents and a recent proof of address to the interview.
Equality & Diversity
ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objective is that all individuals shall have equal opportunities for employment and advancement based on their skills, aptitudes and abilities. ASEL is dedicated to engaging and retaining the best possible talent and creating an environment that encourages excellence through inclusion, equality, diversity, leadership and management.
Benefits
- Perkbox recognition β rewards and discount platform
- Apprenticeship opportunities
- Employee of the Month scheme (Β£50 reward)
- 110% Club for outstanding performers, offering prizes and monetary rewards
- WageStream β flexible pay access allowing early withdrawal of earnings
- Employee Assistance Programme (EAP)
- Progression opportunities within the company
- Ongoing training and development
Relief Security Officer in Wrexham employer: ASEL
ASEL is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. With flexible working hours in the Wrexham area, competitive pay rates, and a commitment to diversity and inclusion, employees can thrive in a rewarding environment while benefiting from ongoing training and unique perks like the Employee of the Month scheme and WageStream for flexible pay access.
StudySmarter Expert Adviceπ€«
We think this is how you could land Relief Security Officer in Wrexham
β¨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on ASEL and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice your communication skills! As a Relief Security Officer, you'll need to be a confident communicator. Try role-playing common scenarios with a friend to get comfortable with handling conflict and reporting incidents.
β¨Tip Number 3
Be ready to showcase your empathy! During the interview, think of examples where you've managed vulnerable individuals or diffused tense situations. This will highlight your ability to handle the responsibilities of the role effectively.
β¨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. Itβs the best way to ensure your application gets noticed and shows your enthusiasm for the position.
We think you need these skills to ace Relief Security Officer in Wrexham
Some tips for your application π«‘
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience and skills for the Relief Security Officer role. We want to see how you can bring your unique strengths to our team!
Showcase Your Communication Skills:Since being a confident communicator is key, use your application to demonstrate your ability to convey information clearly. Whether itβs through your writing or examples of past experiences, let us know you can handle incidents with professionalism.
Highlight Your Empathy:As a Relief Security Officer, managing vulnerable persons with empathy is crucial. Share any experiences where you've had to handle sensitive situations calmly and effectively, showing us that you can maintain a welcoming atmosphere.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. Itβs the easiest way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at ASEL
β¨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Relief Security Officer. Familiarise yourself with the key tasks like patrolling, incident reporting, and liaising with local authorities. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
β¨Showcase Your Communication Skills
As a Security Officer, you'll need to communicate effectively. Practice articulating your thoughts clearly and confidently. Think about examples from your past experiences where you've successfully handled conflict or communicated with customers, as these will be great to share during the interview.
β¨Prepare for Scenario Questions
Expect questions that assess how you'd handle specific situations, such as dealing with a difficult customer or responding to an incident. Prepare by thinking through potential scenarios and how you would approach them, focusing on your ability to remain calm and professional.
β¨Bring the Right Documents
Don't forget to bring your right to work documents and proof of address to the interview. Having these ready shows that you're organised and serious about the role. Plus, itβll save you from any last-minute stress!