At a Glance
- Tasks: Provide security support, deter crime, and collaborate with local authorities in retail settings.
- Company: ASEL, a leader in bespoke security solutions with a focus on integrity and collaboration.
- Benefits: Competitive pay, perks, training opportunities, and a supportive work environment.
- Other info: Flexible hours and great progression opportunities within a diverse workplace.
- Why this job: Join a dynamic team and make a real difference in community safety.
- Qualifications: Valid SIA licence required; previous experience is a plus but not essential.
The predicted salary is between 26400 - 31200 £ per year.
Relief Retail Security Officer
About ASEL
ASEL design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling — which has revolutionised the industry — our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. We believe that authenticity and transparency are vital to success. Our main objective is to always act with sincerity and integrity to provide a genuinely collaborative service that customers can trust and believe in.
Position Details
- Location: Telford
- Hours: Varied (Relief Position)
- Shift Pattern: Varied (Relief Position)
- Hourly Rate: Site dependent, between £12.71– £15.00 per hour
Main Responsibilities
We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risks of each location and to tailor our approach to effectively reduce them. As a Relief Security Officer, you will be required to provide a visible deterrent, respond to incidents, complete incident reports, and collaborate with local authorities. You will be expected to carry out all guarding responsibilities whilst in-store, including:
- Patrolling the shop floor and deterring criminal activity
- Assessing and identifying vulnerabilities, and working proactively to minimise risk
- Liaising with management and local authorities when applicable
- Managing vulnerable persons with empathy to avoid causing distress
- Completing colleague and contractor searches when required, in line with customer company policy
- Digitally reporting incidents and using tablets or phones for daily activity planning
- Producing detailed and legible incident reports to assist the client and local authorities
The Person
To be an effective Security Officer, you must be a confident communicator, capable of providing detailed verbal and written accounts of criminal activity or incidents. You will need to be welcoming and patient with customers and able to handle conflict in a calm and professional manner.
Required Experience and Qualifications
- You must hold a valid SIA licence to apply for this role.
- Previous experience in a retail security role is advantageous but not essential, as full training will be provided.
- You must be able to provide a full five-year checkable work or education history.
- Applicants must bring right to work documents and a recent proof of address to the interview.
Benefits
- Perkbox recognition – rewards and discount platform
- Apprenticeship opportunities
- Employee of the Month scheme (£50 reward)
- 110% Club for outstanding performers, offering prizes and monetary rewards
- WageStream – flexible pay access allowing early withdrawal of earnings
- Employee Assistance Programme (EAP)
- Progression opportunities within the company
- Ongoing training and development
Equality & Diversity
ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objective is that all individuals shall have equal opportunities for employment and advancement based on their skills, aptitudes and abilities. ASEL is dedicated to engaging and retaining the best possible talent and creating an environment that encourages excellence through inclusion, equality, diversity, leadership and management.
Responsibilities & Requirements
Job descriptions are reviewed regularly. Any changes will be made and agreed between you and your manager. The above information is not exhaustive, and you may be required to undertake additional duties as reasonably requested, within the scope of the position and your capabilities. All employees are expected to act professionally, co-operatively and flexibly in line with the requirements of their role.
Relief Security Officer in Telford employer: ASEL
ASEL is an exceptional employer that prioritises authenticity and transparency, fostering a collaborative work environment where employees are valued and supported. With a strong commitment to employee growth through ongoing training, apprenticeship opportunities, and a recognition programme, ASEL ensures that its team members can thrive in their roles while contributing to meaningful security solutions. Located in Telford, the company offers flexible working hours and competitive pay, making it an attractive choice for those seeking a rewarding career in security.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Security Officer in Telford
✨Tip Number 1
Get to know the company! Research ASEL and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Relief Security Officer, you'll need to be a confident communicator. Role-play potential scenarios with friends or family to get comfortable with handling conflict and reporting incidents.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the company culture and might even give you tips on how to stand out during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and serious about joining ASEL as a Relief Security Officer.
We think you need these skills to ace Relief Security Officer in Telford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience and skills for the Relief Security Officer role. We want to see how you can bring your unique strengths to our team!
Showcase Your Communication Skills:Since being a confident communicator is key for this position, don’t forget to demonstrate your verbal and written communication skills in your application. We love seeing clear and concise examples of how you've handled situations in the past.
Be Authentic:We value authenticity and transparency, so let your personality shine through in your application. Share your genuine interest in security and how you align with our values at ASEL.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at ASEL
✨Know Your Stuff
Familiarise yourself with ASEL's approach to security and their emphasis on risk assessment. Understand the importance of tailoring security measures to specific locations, as this will show your commitment to their philosophy.
✨Showcase Your Communication Skills
As a Relief Security Officer, you'll need to communicate effectively. Prepare examples of how you've handled conflict or communicated with customers in previous roles. This will demonstrate your ability to manage situations calmly and professionally.
✨Be Ready for Scenario Questions
Expect questions about how you would handle various security incidents. Think through potential scenarios and how you would respond, especially focusing on empathy and professionalism when dealing with vulnerable individuals.
✨Bring the Right Documents
Don't forget to bring your right to work documents and proof of address to the interview. Being organised and prepared will reflect well on your attention to detail, which is crucial in a security role.
