At a Glance
- Tasks: Join our team as a Store Detective, using tech to ensure retail security.
- Company: Dynamic retail security company focused on innovation and teamwork.
- Benefits: Enjoy perks like discounts, flexible wages, and career development opportunities.
- Other info: Flexible hours with opportunities for continuous training and growth.
- Why this job: Make a real impact in retail security while developing your skills.
- Qualifications: SIA Front-Line licence and retail security experience required.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking highly motivated and professional Store Detectives to join our team. This is a career-defining opportunity for experienced retail security officers to step into a high-impact position that combines operational excellence, intelligence-led decision-making, and cutting-edge technology.
Location: Edinburgh
Hours: 45 hours
Hourly Rate: £15.00
Shift Pattern: Must be willing to move around different sites in Edinburgh
Equipment Provided: Mobile phone
Key Responsibilities:
- Deliver retail security interventions guided by technology alerts, including detention of individuals, early recovery of goods, and intelligence-only reporting where appropriate.
- Utilise advanced industry-leading technology to monitor, detect, and respond to suspicious behaviour, exercising excellent judgement in a variety of situations.
- Collaborate with local police and business crime reduction initiatives to collect and share actionable intelligence.
- Ensure safety of staff, customers, and yourself at all times, strictly following A.S.C.O.N.E protocols.
- Cover a small cluster of stores, with travel reflecting the agreed deployment area (travel outside cluster reimbursed).
- Provide exceptional customer service while maintaining a professional and approachable presence.
- Take part in local information gathering and collaboration initiatives to prevent crime and reduce risk.
- Apply conflict management skills when required; training provided where appropriate.
- Maintain smart appearance, professional conduct, and represent the organization as a trusted partner to the business.
- Contribute to continuous personal development and career growth through the Group Development Plan.
Core Requirements:
Essential:
- Retail security experience, ideally plain clothes (training available for experienced uniform officers).
- Valid SIA Front-Line licence.
- Manual driving licence.
- Strong communication and interpersonal skills.
- Ability to remain professional in high-pressure situations and manage conflict effectively.
- Minimum of one year of frontline security experience in retail or guarded services.
- Basic IT proficiency.
- Smart appearance and professional conduct.
Desirable:
- Educated to A-Level or advanced NVQ level.
- Additional SIA accreditations.
- Conflict management training.
Personal Attributes:
- Exceptional communicator with strong observation and judgement skills.
- Confident, proactive, and solution-focused.
- Committed to driving positive business outcomes.
- Flexible and collaborative, supporting the wider team and organisational objectives.
Benefits:
- Perkbox recognition platform with rewards and discounts
- Apprenticeship opportunities
- Employee of the Month scheme (£50 reward)
- 110% Club for outstanding performers with substantial prizes and monetary incentives
- WageStream for flexible wage access
- Employee Assistance Programme (EAP)
- Continuous professional development and career progression opportunities
- Ongoing training and upskilling
Equality & Diversity: We value the diverse skills and experience of our employees and are committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities. We are committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.
Additional Information: Job descriptions are reviewed regularly and may be updated following agreement between you and your manager. Employees are expected to act professionally, cooperatively, and flexibly, undertaking duties within the scope of their role.
Store Detective employer: ASEL
Join our dynamic team as a Store Detective in Edinburgh, where we prioritise professional growth and employee well-being. With a strong focus on continuous development, we offer extensive training opportunities, a supportive work culture, and a range of benefits including flexible wage access and recognition rewards. Our commitment to equality and diversity ensures that every employee can thrive in a collaborative environment while making a meaningful impact in retail security.
StudySmarter Expert Advice🤫
We think this is how you could land Store Detective
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail security industry. You never know who might have a lead on a Store Detective role or can put in a good word for you.
✨Tip Number 2
Show up and shine! If you can, visit local stores and introduce yourself. A friendly face can make a lasting impression, and it shows you're genuinely interested in the role.
✨Tip Number 3
Stay sharp with your skills! Brush up on your conflict management and observation techniques. Being prepared will help you stand out during interviews and assessments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Store Detective
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your retail security experience and any relevant skills. We want to see how your background aligns with the Store Detective role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this position and how your skills can contribute to our team. Keep it professional but let your personality come through.
Showcase Your Communication Skills:As a Store Detective, strong communication is key. In your application, highlight examples of how you've effectively communicated in high-pressure situations or resolved conflicts. We love to see those skills in action!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows you’re keen on joining us!
How to prepare for a job interview at ASEL
✨Know Your Stuff
Before the interview, make sure you understand the role of a Store Detective inside out. Familiarise yourself with the key responsibilities and the technology used in retail security. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Dress to Impress
Since this role requires a smart appearance, dress professionally for your interview. A neat and tidy outfit not only reflects your understanding of the job's expectations but also demonstrates your commitment to maintaining a professional image.
✨Showcase Your Skills
Be ready to discuss your previous experience in retail security, especially any situations where you had to manage conflict or use your judgement under pressure. Use specific examples to illustrate your skills and how they align with the requirements of the role.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows that you're proactive and engaged, which is exactly what they’re looking for!
