At a Glance
- Tasks: Patrol the store, deter crime, and respond to incidents with confidence.
- Company: Join a diverse team committed to safety and inclusion.
- Benefits: Competitive pay, training opportunities, and perks like discounts and early wage access.
- Other info: Flexible hours and great progression opportunities await you!
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: SIA licence required; previous experience is a plus but not essential.
The predicted salary is between 28000 - 30000 £ per year.
Main Responsibilities
We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and bespoke our approach to effectively reduce risk. As a Retail Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities. You will be expected to carry out all guarding responsibilities whilst in store, such as:
- Patrolling the shop floor and deterring criminal activity
- Assess and identify vulnerabilities, and work proactively to minimise risk
- Liaising with management and local authorities when applicable
- Manage vulnerable persons with empathy to not cause distress
- Completing colleague and contractor searches when required in line with customer company policy
- Digitally report incidents and use tablets/phones for daily activity planning
- Detailed and legible incident reporting to assist the Client and Local Authorities
Location: Stoke-on-Trent
Hours: 64 Hours
Shift Pattern: 64 Hours - Monday, Tuesday, Wednesday (13:00 - 22:00), Thursday, Friday, Saturday (12:00 - 22:00), & Sunday (10:00 - 16:00). This excludes breaks.
Hourly Rate: £13.45
The Person
To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.
Required Experience and Qualification
You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role. Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given. Applicants must be able to provide a full 5-year checkable work or back to school history.
Benefits
- SIA Licence Renewal
- Auto enrolment pension scheme
- Investment into training
- Perkbox incentive scheme which includes discounts and an employee assistance programme
- Company uniform provided
- Perkbox recognition – rewards and discount platform
- Apprenticeship
- Employee of the month scheme
- £50 110% Club of outstanding performers who can receive large prizes and monetary rewards
- WageStream – a flexible wage application whereby you can pull your wages out sooner than payday
- EAP – Employee Assistance Programme
- Progression opportunities within the company
- Ongoing training
Equality & Diversity
ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities. ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.
Retail Security Officer in Stoke-on-Trent employer: ASEL
ASEL is an exceptional employer for Retail Security Officers in Stoke-on-Trent, offering a supportive work culture that prioritises employee growth and development. With comprehensive training, progression opportunities, and a range of benefits including an auto-enrolment pension scheme and the Perkbox incentive programme, ASEL fosters an inclusive environment where every team member can thrive and feel valued.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Security Officer in Stoke-on-Trent
✨Tip Number 1
Get to know the company culture before your interview. Research their values and how they approach security in retail. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Retail Security Officer, you'll need to articulate incidents clearly. Try role-playing scenarios with friends or family to build your confidence in handling various situations.
✨Tip Number 3
Be ready to discuss your problem-solving skills. Think of examples where you've successfully managed conflict or identified vulnerabilities. This will demonstrate your proactive approach to minimising risk.
✨Tip Number 4
Apply through our website for a smoother process! It shows you're serious about the role and gives us a chance to see your application first-hand. Plus, it’s easier for us to keep track of your progress!
We think you need these skills to ace Retail Security Officer in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Retail Security Officer role. We want to see how you can contribute to our mission of reducing risk and deterring criminal activity.
Showcase Your Communication Skills:As a Security Officer, you'll need to communicate effectively. Use your written application to demonstrate your ability to convey information clearly and concisely. We love seeing candidates who can articulate their thoughts well!
Be Detail-Oriented:Pay attention to the details in your application. Whether it's your incident reporting skills or your ability to manage vulnerable persons with empathy, we want to know how you handle various situations. Clear and legible writing is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ASEL
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Retail Security Officer. Familiarise yourself with the key tasks like patrolling, incident reporting, and liaising with local authorities. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Security Officer, you'll need to communicate effectively with both customers and management. During the interview, practice articulating your thoughts clearly and concisely. You might even want to prepare examples of how you've handled conflict or communicated in previous roles to demonstrate your skills.
✨Demonstrate Empathy and Professionalism
The job requires managing vulnerable persons with empathy. Think of scenarios where you've had to handle sensitive situations and be ready to discuss them. Showing that you can remain calm and professional under pressure will set you apart from other candidates.
✨Prepare for Practical Scenarios
Expect situational questions during the interview that assess your problem-solving skills. Prepare by thinking through potential incidents you might face as a Retail Security Officer and how you would respond. This will not only showcase your critical thinking but also your proactive approach to minimising risk.
