At a Glance
- Tasks: Ensure safety in retail, deter crime, and support customers with empathy.
- Company: Join a diverse team committed to equality and excellence.
- Benefits: Competitive pay, training support, and perks like Employee of the Month rewards.
- Other info: Flexible hours and opportunities for career progression await you!
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Confident communicator with an SIA licence; retail security experience is a plus.
The predicted salary is between 26000 - 27000 £ per year.
Responsibilities
- Provide visible deterrence, respond to incidents, complete incident reports and collaborate with local authorities.
- Patrol the shop floor and deter criminal activity.
- Assess and identify vulnerabilities and work proactively to minimise risk.
- Liaise with management and local authorities when applicable.
- Manage vulnerable persons with empathy to minimise distress.
- Complete colleague and contractor searches when required in line with customer policy.
- Digitally report incidents and use tablets or phones for daily activity planning.
- Provide detailed and legible incident reports to assist the client and local authorities.
All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.
Location: Southampton
Hours: 50 hours per week. Shift Pattern: Mon: 11:00‑19:00, Tue: 10:00‑19:00, Thu: 10:00‑19:00, Fri: 10:00‑19:00, Sat: 09:00‑18:00, Sun: 10:00‑16:00 (50 Hours)
Hourly Rate: £13.00 per hour.
Requirements
- To be an effective Security Officer you must be a confident communicator, welcoming and patient with customers, and able to handle conflict professionally.
- A valid SIA Guarding or Door Supervisor licence is required.
- Previous experience in a Retail Security role is advantageous.
- Applicants must provide a full 5‑year checkable work or education history, and bring right‑to‑work documents and proof of address for interview.
Benefits
- SIA licence renewal support.
- Auto‑enrolment pension scheme.
- Investment into training.
- Perkbox incentive scheme.
- Company uniform provided.
- Perkbox recognition platform.
- Apprenticeship opportunities.
- Employee of the month scheme (£50).
- 110% Club for outstanding performers.
- WageStream flexible wage application.
- Employee Assistance Programme (EAP).
- Progression opportunities within the company.
- Ongoing training.
Equality & Diversity
ASEL values diversity and is committed to achieving equality of opportunity for all. All individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes and abilities. ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership and management.
Retail Security Officer in Southampton employer: ASEL
ASEL is an exceptional employer for Retail Security Officers, offering a supportive work culture that prioritises employee growth and development. Located in Southampton, we provide comprehensive benefits including SIA licence renewal support, ongoing training, and progression opportunities, all while fostering an inclusive environment that values diversity and encourages excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Security Officer in Southampton
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on ASEL and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Retail Security Officer, you'll need to be a confident communicator. Try role-playing common scenarios with a friend to get comfortable handling conflict and interacting with customers.
✨Tip Number 3
Prepare for the unexpected! Think about potential incidents you might face on the job and how you'd respond. Being ready with examples will impress your interviewers and show that you can think on your feet.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Retail Security Officer in Southampton
Some tips for your application 🫡
Show Your Experience:When applying, make sure to highlight any previous experience in retail security or similar roles. We want to see how your background aligns with the responsibilities of a Retail Security Officer.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, as this will help us understand your fit for the role quickly.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements mentioned in the job description. This shows us you’re genuinely interested in the position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups, and you’ll find all the necessary details there!
How to prepare for a job interview at ASEL
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Retail Security Officer. Familiarise yourself with the key tasks like patrolling, incident reporting, and liaising with local authorities. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Retail Security Officer, you'll need to communicate effectively with customers and colleagues. During the interview, demonstrate your ability to handle conflict and manage vulnerable individuals with empathy. Share examples from your past experiences where you've successfully navigated challenging situations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential incidents you might encounter on the job and how you would respond. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Bring the Right Documents
Don't forget to bring all necessary documents, including your SIA licence, proof of address, and a full 5-year checkable work history. Being organised and prepared shows professionalism and makes a great first impression. Plus, it ensures you won't miss out on any important details during the interview.
