Retail Security Officer in Newtownabbey

ASEL designs, develops and delivers fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in.

This role delivers front-line protection across a busy distribution environment. Responsibilities include access control at gatehouse and reception areas, offering clear guidance to colleagues and visitors while escalating risks promptly. You will support loss prevention through compliant searches, regular site patrols and collaborative CCTV review to reduce stock loss. The position requires strong communication with site management and authorities, along with accurate digital reporting of daily activity and incidents. Consistent adherence to Health and Safety, Equal Opportunities and all company policies is essential. The role represents Argenbright Security Europe Ltd with professionalism, accountability and a forward-focused approach.

Main Responsibilities

• Access Control - Gatehouse and Reception duties; welcoming, helping and directing those who seek your assistance, identifying any threat to security and escalating appropriately.
• Loss Prevention - Performing colleague and contractor searches when required in line with the Client’s Company policy.
• Internal and external site patrols to deter criminal activity.
• Working collaboratively with our Client to identify risk and review CCTV recordings as part of stock loss investigations.
• Liaising with management and local authorities when applicable.
• Digitally report incidents and use tablets/phones for daily activity planning.
• Detailed and legible incident reporting to assist the Client and Local Authorities.
• Adheres to company policy in relation to Health & Safety and Equal Opportunities and complies with all policies and procedures as laid out in the current company handbook.

Qualifications

• Confident communicator with the ability to provide detailed verbal and written accounts of criminal activity.
• Welcoming and patient with customers, and able to handle conflict in a professional manner.
• Valid SIA licence is essential.
• Previous experience of gatehouse duties is an advantage but not essential, as training is given.
• Ability to provide a full 5-year checkable work or back-to-school history.
• Must bring right-to-work documents and recent proof of address to interview.

Equality & Diversity

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities. ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.

Benefits

• Perkbox recognition – rewards and discount platform
• Apprenticeship
• Employee of the month scheme £50
• 10% Club of outstanding performers who can receive large prizes and monetary rewards
• WageStream – a flexible wage application whereby you can pull your wages out sooner than payday
• EAP – Employee Assistance Programme
• Progression opportunities within the company
• Ongoing training