Retail Security Officer: Proactive Risk & Incident Lead in Dundee

Retail Security Officer: Proactive Risk & Incident Lead in Dundee

Dundee Full-Time 27600 - 27600 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Patrol retail areas, deter crime, and respond to incidents with professionalism.
  • Company: Join ASEL, a leader in bespoke security solutions with a commitment to integrity.
  • Benefits: Enjoy competitive pay, training opportunities, and perks like discounts and flexible wages.
  • Other info: Dynamic work environment with opportunities for career progression and ongoing training.
  • Why this job: Make a real difference in community safety while developing valuable skills.
  • Qualifications: SIA licence required; previous experience is a plus but not essential.

The predicted salary is between 27600 - 27600 £ per year.

ASEL designs, develops and delivers fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in.

Main Responsibilities:

  • Patrolling the shop floor and deterring criminal activity.
  • Assess and identify vulnerabilities, and work proactively to minimise risk.
  • Liaising with management and local authorities when applicable.
  • Manage vulnerable persons with empathy to not cause distress.
  • Completing colleague and contractor searches when required in line with customer company policy.
  • Digitally report incidents and use tablets/phones for daily activity planning.
  • Detailed and legible incident reporting to assist the Client and Local Authorities.

Location: Dundee

Hours: 40 hours per week

Shift Pattern: 5 days per week, with 8-hour shifts (40 hours) Wed, Thu, Fri (12:00-20:00), Sat (11:00-19:00), Sun (10:00-18:00)

Hourly Rate: £13.20

The Person:

To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.

Required Experience and Qualification:

  • You must have a valid SIA licence to apply for this role.
  • Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.
  • Applicants must be able to provide a full 5-year checkable work or back-to-school history and bring right-to-work documents and a recent proof of address if selected for an interview.
  • You must have a current SIA Guarding or SIA Door Supervisor licence.

Benefits:

  • SIA Licence Renewal.
  • Auto enrolment pension scheme.
  • Investment into training.
  • Perkbox incentive scheme which includes discounts and an employee assistance programme.
  • Company uniform provided.
  • Perkbox recognition – rewards and discount platform.
  • Apprenticeship.
  • Employee of the month scheme.
  • £50 110% Club of outstanding performers who can receive large prizes and monetary rewards.
  • WageStream – a flexible wage application whereby you can pull your wages out sooner than payday.
  • EAP – Employee Assistance Programme.
  • Progression opportunities within the company.
  • Ongoing training.

Equality & Diversity:

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities. ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.

Responsibilities & Requirements:

Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager. The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities. All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.

Retail Security Officer: Proactive Risk & Incident Lead in Dundee employer: ASEL

ASEL is an exceptional employer that prioritises authenticity and transparency, fostering a collaborative work culture where employees are valued and supported. Located in Dundee, the company offers comprehensive training, progression opportunities, and a range of benefits including an auto-enrolment pension scheme, employee recognition programmes, and flexible wage access, ensuring that staff feel empowered and appreciated in their roles. With a commitment to equality and diversity, ASEL creates an inclusive environment that encourages personal and professional growth for all employees.

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Contact Details:

ASEL Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Retail Security Officer: Proactive Risk & Incident Lead in Dundee

Tip Number 1

Get to know the company inside out! Research ASEL and their approach to security solutions. This will help you tailor your conversations during interviews and show that you're genuinely interested in what they do.

Tip Number 2

Practice your communication skills! As a Retail Security Officer, you'll need to be confident in both verbal and written communication. Try role-playing scenarios with friends or family to get comfortable with handling conflict and reporting incidents.

Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing the job.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the ASEL team!

We think you need these skills to ace Retail Security Officer: Proactive Risk & Incident Lead in Dundee

Risk Assessment
Incident Reporting
Communication Skills
Conflict Resolution
Empathy
Attention to Detail
Proactive Problem-Solving

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in retail security. We want to see how your skills align with our mission of providing bespoke security solutions.

Showcase Your Communication Skills:As a Retail Security Officer, you'll need to communicate effectively. Use your application to demonstrate your ability to provide detailed accounts of incidents and your welcoming approach to customers.

Be Authentic:We value sincerity and integrity, so let your personality shine through in your application. Share your genuine interest in the role and how you can contribute to our collaborative service.

Apply Through Our Website:For the best chance of success, make sure to submit your application directly through our website. This way, we can easily track your application and get back to you quickly!

How to prepare for a job interview at ASEL

Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Retail Security Officer. Familiarise yourself with the key aspects like patrolling, incident reporting, and liaising with local authorities. This will help you answer questions confidently and show that you're genuinely interested in the role.

Showcase Your Communication Skills

As a Security Officer, you'll need to communicate effectively. Prepare examples from your past experiences where you've successfully handled conflict or communicated with customers. Practising clear and concise responses will demonstrate your ability to articulate thoughts under pressure.

Emphasise Your Problem-Solving Abilities

Think of scenarios where you've identified vulnerabilities or risks and how you addressed them. Be ready to discuss your proactive approach to minimising risk, as this aligns perfectly with the company's focus on bespoke security solutions.

Bring the Right Documents

Don't forget to gather all necessary documents before the interview, including your SIA licence, proof of address, and work history. Being organised shows professionalism and readiness, which are crucial traits for a Retail Security Officer.