At a Glance
- Tasks: Provide visible deterrence, respond to incidents, and collaborate with local authorities.
- Company: Join ASEL, a company committed to equality and diversity in the workplace.
- Benefits: Enjoy competitive pay, perks, training, and progression opportunities.
- Other info: Flexible wage application and employee recognition programmes available.
- Why this job: Make a real difference in retail security while developing valuable skills.
- Qualifications: SIA licence required; previous experience is a plus but not essential.
The predicted salary is between 27800 - 27800 £ per year.
Main Responsibilities
We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and bespoke our approach to effectively reduce risk. As a Retail Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities. You will be expected to carry out all guarding responsibilities whilst in store, such as:
- Patrolling the shop floor and deterring criminal activity
- Assess and identify vulnerabilities, and work proactively to minimise risk
- Liaising with management and local authorities when applicable
- Manage vulnerable persons with empathy to not cause distress
- Completing colleague and contractor searches when required in line with customer company policy
- Digitally report incidents and use tablets/phones for daily activity planning
- Detailed and legible incident reporting to assist the Client and Local Authorities
Location: Birkenhead
Hours: 49.3 Hours
Shift Pattern: 49.3 Hours - Mon (12:00 - 20:00), Tue (13:30 - 22:00), Thurs, Fri, Sat (13:00 - 22:00) & Sun (10:00 - 16:00)
Hourly Rate: £13.45
The Person
To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.
Required Experience and Qualification
You must have a valid SIA licence to apply for this role. Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given. You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role.
Benefits of working with ASEL
- SIA Licence Renewal
- Auto enrolment pension scheme
- Investment into training
- Perkbox incentive scheme which includes discounts and an employee assistance programme
- Company uniform provided
Applicants must be able to provide a full 5-year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address.
Equality & Diversity
ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities. ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.
Responsibilities & Requirements
Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager. The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities. All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.
Benefits:
- Perkbox recognition - rewards and discount platform
- Apprenticeship
- Employee of the month scheme
- £50 110% Club of outstanding performers who can receive large prizes and monetary rewards
- WageStream - a flexible wage application whereby you can pull your wages out sooner than payday
- EAP - Employee Assistance Programme
- Progression opportunities within the company
- Ongoing training
Due to the large number of applicants that we receive if you have not been contacted within 14 days of your application please assume that you have been unsuccessful.
Retail Security Officer in Birkenhead employer: ASEL
ASEL is an exceptional employer that prioritises the well-being and development of its employees, offering comprehensive training and progression opportunities within the retail security sector. Located in Birkenhead, our inclusive work culture fosters diversity and collaboration, while benefits such as SIA licence renewal, a pension scheme, and the Perkbox incentive programme enhance the overall employee experience. Join us to be part of a team that values your contributions and supports your professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Security Officer in Birkenhead
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with customers and employees. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Retail Security Officer, you'll need to be clear and confident when reporting incidents. Try role-playing scenarios with a friend or family member to get comfortable with how you’ll handle different situations.
✨Tip Number 3
Be ready to discuss your problem-solving skills. Think of examples where you've successfully managed conflict or assessed risks in previous roles. This will demonstrate your ability to handle the responsibilities of the job effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Retail Security Officer in Birkenhead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience and skills for the Retail Security Officer role. We want to see how you can bring your unique strengths to our team!
Show Off Your Communication Skills:Since you'll need to provide detailed reports and communicate effectively, showcase your written and verbal communication skills in your application. We love candidates who can express themselves clearly and confidently!
Be Professional and Personable:Remember, as a Retail Security Officer, you'll be interacting with customers and colleagues alike. Let your personality shine through in your application, showing us that you can handle conflict with empathy and professionalism.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at ASEL
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Retail Security Officer. Familiarise yourself with the key tasks like patrolling, incident reporting, and liaising with local authorities. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Retail Security Officer, you'll need to communicate effectively with both customers and management. Prepare examples from your past experiences where you've successfully handled conflict or provided clear reports. This will demonstrate your ability to manage situations professionally.
✨Demonstrate Empathy and Patience
In your interview, highlight your ability to manage vulnerable persons with empathy. Share any relevant experiences where you've had to handle sensitive situations calmly and respectfully. This will show that you can maintain a welcoming atmosphere while ensuring security.
✨Be Prepared with Your Documents
Don't forget to bring your right to work documents and proof of address to the interview. Being organised and having everything ready will reflect your professionalism and attention to detail, which are crucial traits for a Retail Security Officer.
