At a Glance
- Tasks: Ensure safety in retail, deter crime, and respond to incidents with confidence.
- Company: Join ASEL, a company committed to diversity and employee growth.
- Benefits: Enjoy competitive pay, perks, training, and a supportive work environment.
- Other info: Flexible hours, progression opportunities, and a fun team culture await you!
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: SIA licence required; previous experience is a plus but not essential.
The predicted salary is between 27800 - 27800 £ per year.
Main Responsibilities
- Provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities.
- Carry out all guarding responsibilities whilst in store.
- Patrol the shop floor and deter criminal activity.
- Assess and identify vulnerabilities, and work proactively to minimise risk.
- Liaise with management and local authorities when applicable.
- Manage vulnerable persons with empathy to not cause distress.
- Complete colleague and contractor searches when required in line with customer company policy.
- Digitally report incidents and use tablets/phones for daily activity planning.
- Provide detailed and legible incident reporting to assist the Client and Local Authorities.
Location: Allison Street, Ayr
Hours: 49.5 hours per week
Shift Pattern: 49.5 Hours - Wed, Thurs, Fri 12:30 - 22:00, Sat 10:30 - 22:00, Sun 10:00 - 20:00
Hourly Rate: £13.45
The Person
- Confident communicator providing detailed verbal and written accounts of criminal activity.
- Welcoming and patient with customers, handling conflict professionally.
Required Experience and Qualification
- Must have a valid SIA licence to apply for this role.
- Previous experience in a Retail Security Role is an advantage but not essential as full training will be given.
Benefits of working with ASEL
- SIA Licence Renewal
- Auto enrolment pension scheme
- Investment into training
- Perkbox incentive scheme which includes discounts and an employee assistance programme
- Company uniform provided
Equality & Diversity
ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities. ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.
Responsibilities & Requirements
Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager. The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities. All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.
Benefits
- Perkbox recognition - rewards and discount platform
- Apprenticeship
- Employee of the month scheme
- £50 110% Club of outstanding performers who can receive large prizes and monetary rewards
- WageStream - a flexible wage application whereby you can pull your wages out sooner than payday
- EAP - Employee Assistance Programme
- Progression opportunities within the company
- Ongoing training
Retail Security Officer in Ayr employer: ASEL
ASEL is an exceptional employer that prioritises the well-being and development of its employees, offering comprehensive training and progression opportunities within the retail security sector. Located in Ayr, our inclusive work culture fosters diversity and equality, ensuring that all team members feel valued and supported. With benefits such as a flexible wage application, employee recognition schemes, and a commitment to professional growth, ASEL stands out as a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Security Officer in Ayr
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on ASEL and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Retail Security Officer, you'll need to be confident in both verbal and written communication. Try role-playing common scenarios with a friend to get comfortable with handling conflict and reporting incidents.
✨Tip Number 3
Show off your empathy! When discussing your experience, highlight times when you've managed vulnerable individuals with care. This will demonstrate that you can handle sensitive situations without causing distress.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure to submit it online. This way, we can keep track of your progress and get you into the interview process faster!
We think you need these skills to ace Retail Security Officer in Ayr
Some tips for your application 🫡
Show Your Communication Skills:As a Retail Security Officer, you'll need to be a confident communicator. Make sure your written application reflects this by being clear and concise. Use proper grammar and structure to demonstrate your ability to provide detailed accounts of incidents.
Highlight Relevant Experience:Even if you don't have direct experience in retail security, think about any related roles you've had. Whether it's customer service or conflict resolution, showcase how these skills can transfer to the role. We love seeing how your background can fit with what we do!
Be Personable and Empathetic:In your application, let your personality shine through! Mention how you handle vulnerable situations with empathy and professionalism. This is key for us, as managing people with care is part of the job.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at ASEL
✨Know Your Responsibilities
Familiarise yourself with the key responsibilities of a Retail Security Officer. Be ready to discuss how you would provide visible deterrence, respond to incidents, and collaborate with local authorities. This shows that you understand the role and are prepared to take it on.
✨Demonstrate Communication Skills
As a Security Officer, you'll need to communicate effectively. Practice articulating your thoughts clearly and confidently. Think about examples where you've successfully managed conflict or communicated with customers, as these will be great to share during the interview.
✨Show Empathy and Professionalism
Prepare to discuss how you would handle vulnerable persons with empathy. Employers want to see that you can manage sensitive situations without causing distress. Reflect on past experiences where you've demonstrated patience and understanding in challenging circumstances.
✨Be Tech-Savvy
Since the role involves digital reporting and using tablets/phones for daily activity planning, brush up on your tech skills. Be ready to talk about any experience you have with digital tools or reporting systems, as this will highlight your ability to adapt to the job's requirements.