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- Tasks: As a Retail Security Officer, you'll patrol, deter crime, and respond to incidents.
- Company: Join ASEL GROUP, dedicated to reducing risks in retail environments.
- Benefits: Enjoy perks like employee discounts, pension schemes, and flexible wage access.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Must have a valid SIA licence; previous experience is a plus but not required.
- Other info: Full training provided, with opportunities for progression and ongoing development.
The predicted salary is between 24000 - 36000 £ per year.
We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and bespoke our approach to effectively reduce risk. As a Retail Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities.
You will be expected to carry out all guarding responsibilities whilst in store, such as;
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Patrolling the shop floor and deterring criminal activity
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Assess and identify vulnerabilities, and work proactively to minimise risk
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Liaising with management and local authorities when applicable
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Manage vulnerable persons with empathy to not cause distress
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Completing colleague and contractor searches when required in line with customer company policy
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Digitally report incidents and use tablets/phones for daily activity planning
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Detailed and Legible incident reporting to assist the Client and Local Authorities, Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager.
The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities.
All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.
To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner., You must have a valid SIA licence to apply for this role. Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.
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Company pension
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Employee assistance programme
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Employee discount, * SIA Licence Renewal
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Auto enrolment pension scheme
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Investment into training
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Perkbox incentive scheme which includes discounts and an employee assistance programme
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Company uniform provided, * Perkbox recognition – rewards and discount platform
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Apprenticeship
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Employee of the month scheme £50
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110% Club of outstanding performers who can receive large prizes and monetary rewards
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WageStream – a flexible wage application whereby you can pull your wages out sooner than payday
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EAP – Employee Assistance Programme
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Progression opportunities within the company
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Ongoing training
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer’s application process.
ASEL GROUP
Bishop Auckland DL14 9AB
Full-time
Retail Security Officer employer: ASEL GROUP
Contact Detail:
ASEL GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer
✨Tip Number 1
Familiarize yourself with common retail security challenges. Understanding the specific vulnerabilities of retail environments will help you demonstrate your proactive approach during interviews.
✨Tip Number 2
Practice your communication skills. As a Retail Security Officer, you'll need to convey information clearly and effectively, especially when reporting incidents or liaising with local authorities.
✨Tip Number 3
Showcase your ability to handle conflict professionally. Think of examples from past experiences where you've managed difficult situations calmly and empathetically, as this is crucial for the role.
✨Tip Number 4
Research the company culture and values of ASEL GROUP. Tailoring your approach to align with their expectations can set you apart from other candidates and show your genuine interest in the position.
We think you need these skills to ace Retail Security Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Security Officer. Familiarize yourself with the key duties such as patrolling, incident reporting, and liaising with local authorities.
Highlight Relevant Experience: If you have previous experience in retail security or similar roles, be sure to highlight this in your application. Even if you lack direct experience, emphasize any transferable skills that demonstrate your ability to handle conflict and communicate effectively.
Emphasize Communication Skills: As a Retail Security Officer, strong communication skills are essential. In your application, provide examples of how you've effectively communicated in past roles, especially in high-pressure situations.
Detail Your SIA Licence: Since a valid SIA licence is required for this role, make sure to mention your licence status clearly in your application. If you are in the process of obtaining it, indicate that as well.
How to prepare for a job interview at ASEL GROUP
✨Understand the Role
Make sure you fully understand the responsibilities of a Retail Security Officer. Familiarize yourself with the key tasks such as patrolling, incident reporting, and liaising with local authorities. This will help you answer questions confidently.
✨Showcase Communication Skills
As a Security Officer, effective communication is crucial. Be prepared to demonstrate your ability to communicate clearly and professionally, both verbally and in writing. You might be asked to provide examples of how you've handled conflict or reported incidents in the past.
✨Demonstrate Empathy
Highlight your ability to manage vulnerable persons with empathy. Share any relevant experiences where you had to handle sensitive situations, showing that you can maintain professionalism while being compassionate.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to respond to incidents. Think about how you would approach various situations, such as dealing with theft or managing a distressed customer, and be ready to discuss your thought process.