Night Shift Service Specialist – Customer Care in Worthing

Night Shift Service Specialist – Customer Care in Worthing

Worthing Full-Time 15 - 15 £ / hour (est.) No working from home possible
ASDA

At a Glance

  • Tasks: Serve customers, stock shelves, and support a friendly team in a fast-paced environment.
  • Company: Join Asda, a leading retail company focused on customer care and teamwork.
  • Benefits: Enjoy 15% discount, flexible pay options, and comprehensive wellbeing support.
  • Other info: Flexible shifts available, including nights and weekends, with great career growth opportunities.
  • Why this job: Make a real difference in customer experiences while working with a supportive team.
  • Qualifications: Customer-focused attitude, good communication skills, and a willingness to learn.

The predicted salary is between 15 - 15 £ per hour.

At Asda, we want you to find your everything. As a Service Colleague in our store team, you’ll be at the heart of the customer experience—serving with heart and pride. Whether you’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:

  • Customer-focused: You enjoy helping people and making their experience a positive one.
  • Team player: You work well with others and support your colleagues.
  • Reliable: You show up ready to work and take pride in what you do.
  • Positive attitude: You bring energy and enthusiasm to every shift.
  • Willing to learn: You’re open to training and keen to build your skills.

What you’ll bring:

  • A friendly and helpful approach to customer service.
  • Willingness to work in a fast-paced customer service environment.
  • Good communication skills and a team mindset.
  • Flexibility to work a range of shifts, including weekends and evenings.

Everything you'll love:

  • Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
  • Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
  • Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
  • Company pension.
  • Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support.
  • Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
  • Colleague recognition programme.
  • Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

Night Shift Service Specialist – Customer Care in Worthing employer: ASDA

Asda is an exceptional employer, offering a vibrant work culture where teamwork and customer service are at the forefront. With competitive pay, generous colleague discounts, and comprehensive wellbeing support, employees can thrive both personally and professionally. Located in Ferring, our night shift team enjoys a supportive environment that values diversity and provides ample opportunities for growth and recognition.

ASDA

Contact Details:

ASDA Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Night Shift Service Specialist – Customer Care in Worthing

Tip Number 1

Get to know the company culture! Before your interview, check out Asda's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their friendly, customer-focused environment.

Tip Number 2

Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Being able to share these stories will demonstrate your commitment to providing excellent service, which is key for a Service Colleague role.

Tip Number 3

Be ready to showcase your teamwork! During interviews, highlight times when you’ve worked well with others. Asda values collaboration, so showing that you can be a reliable team player will definitely work in your favour.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Asda family. Let’s get you that job!

We think you need these skills to ace Night Shift Service Specialist – Customer Care in Worthing

Customer Service
Teamwork
Reliability
Positive Attitude
Communication Skills
Flexibility
Willingness to Learn

Some tips for your application 🫡

Show Your Customer Focus:Make sure to highlight your passion for customer service in your application. We want to see how you’ve made a positive impact on customers in the past, so share specific examples that showcase your friendly and helpful approach.

Team Spirit is Key:As a Service Colleague, teamwork is everything! In your written application, mention experiences where you’ve worked well with others. We love to see how you support your colleagues and contribute to a positive team environment.

Be Reliable and Ready:Reliability is crucial for us at Asda. In your application, emphasise your punctuality and commitment to showing up ready to work. Share any relevant experiences that demonstrate your dependability and pride in your work.

Keep it Positive and Open-Minded:We’re looking for candidates with a positive attitude and a willingness to learn. In your application, convey your enthusiasm for the role and your eagerness to develop new skills. Let us know how you embrace challenges with a smile!

How to prepare for a job interview at ASDA

Know the Company

Before your interview, take some time to research Asda and its values. Understand their commitment to customer service and teamwork, as this will help you align your answers with what they’re looking for in a Service Colleague.

Show Your Customer Focus

Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlighting your customer-focused mindset will demonstrate that you’re the right fit for the role.

Emphasise Teamwork

As a Service Colleague, being a team player is crucial. Think of instances where you’ve successfully collaborated with others. Share these stories during your interview to showcase your ability to work well in a fast-paced environment.

Bring Positive Energy

Your attitude can make a big difference! Approach the interview with enthusiasm and positivity. This not only reflects your personality but also shows that you’re ready to bring that same energy to your shifts at Asda.