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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver top-notch optical services and patient care.
- Company: Join Asda, a leading retail brand committed to customer health and wellbeing.
- Benefits: Enjoy competitive salary, bonuses, discounts, and flexible working options.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Proven leadership in optics and a passion for coaching and customer service.
- Other info: Be part of an inclusive culture that celebrates diversity and supports personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Your Role At Asda
Nothing is more important to us than the health and wellbeing of our customers and we pride ourselves on providing excellent service and clinical care. Our Optical Managers are key to our success, making sure the team has everything in place that they need to deliver. Our unique fixed price approach means there's no up-selling. Single vision glasses are the same price as varifocals, and there are no top-up costs for anti-scratch or thinner lenses either, so we don’t have to compromise a customer solution because of what someone can afford. With access to the wider Asda network, you will be supported by our Home Office teams who can offer clinical support and a team of Area Managers who will work alongside you to get the most out of your role every day. You will also be provided with regular business updates and feedback on your performance.
About You
Our Optical Managers are key to our success, making sure the team has everything in place to deliver high quality patient service. You’ll be responsible for overseeing and managing the entire operation. With tasks including managing your team of Optometrists and Optical assistants, overseeing compliance processes and procedures, reviewing sales forecasting and department targets whilst also dealing with customer queries, every day is busy and fast paced in an Asda Opticians. You will also be responsible for clinic management and managing the shop floor process to ensure the department is well equipped for customer’s needs. Working in close partnership with an Optometrist you will also coach and develop your team so being confident in coaching others will be key to this role. Due to the fast-paced nature of this role and the different responsibilities you will need to be organised and able to manage your time effectively.
Key Responsibilities and Qualifications
- Confident in coaching others.
- Able to provide excellent customer and patient care.
- Driven and ambitious to ensure the department meets its targets.
- You’ll have proven leadership skills in a fast-paced Optics environment.
- Organised and able to manage your time effectively.
Everything you’ll love
You Will Also Get An Excellent Benefits Package Including:
- Discretionary company bonus
- Company pension up to 7% matched
- 15% colleague discount in store and online
- Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.
- Your professional indemnity insurance
- GOC fees paid
- CET package
- Flexible working patterns in accordance with 7 days opening
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.
Optical Retail Performance Manager in Wallington employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Retail Performance Manager in Wallington
✨Tip Number 1
Network like a pro! Reach out to current Optical Managers or team members at Asda on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer care. We all know that confidence is key, so role-play with a mate to nail those responses!
✨Tip Number 3
Show off your coaching skills! Think of examples where you've successfully developed a team or improved performance. This will highlight your fit for the Optical Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Asda family.
We think you need these skills to ace Optical Retail Performance Manager in Wallington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Optical Retail Performance Manager role. Highlight your leadership skills and experience in a fast-paced optics environment. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer care and your ability to coach others. Let us know why you're excited about the opportunity to work with Asda and how you can contribute to our success.
Showcase Relevant Experience: When filling out your application, be sure to include specific examples of your past experiences that relate to the key responsibilities of the role. We love seeing how you've managed teams and improved patient care in previous positions!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Asda!
How to prepare for a job interview at ASDA
✨Know Your Stuff
Before the interview, make sure you understand the role of an Optical Retail Performance Manager inside out. Familiarise yourself with Asda's unique approach to pricing and customer care. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be prepared to discuss your leadership style and experiences. Think of specific examples where you've successfully coached or developed others. This will highlight your ability to lead in a fast-paced environment, which is crucial for the job.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle real-life situations, like managing customer queries or ensuring compliance. Practise your responses to these scenarios, focusing on your problem-solving skills and how you prioritise tasks effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
