At a Glance
- Tasks: Serve customers, prepare fresh products, and keep the store running smoothly.
- Company: Join Asda, a leading retail company with a friendly team culture.
- Benefits: Enjoy 15% discount, flexible pay options, and great wellbeing support.
- Other info: Great opportunities for personal growth and recognition in a dynamic environment.
- Why this job: Flexible hours that fit your lifestyle while making a difference for customers.
- Qualifications: Friendly attitude and willingness to learn across different departments.
The predicted salary is between 25000 - 30000 £ per year.
Location: Pfs Thornaby
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Days (Work Shift: Days)
Hours per Week: 24
Pay Rate: £12.71
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 10 June 2026
Our operation runs 24 hours a day, 7 days a week across our Supermarkets, Superstores, and Asda Express locations - offering a wide variety of shift patterns to suit different lifestyles. If you're looking for flexible working that fits around your commitments, we've got you covered! We'll work with you to find shifts that suit, though late and weekend working is a key part of our roles, and some flexibility will be needed.
As a Service Colleague, you'll work across multiple departments to help keep our stores running smoothly. Every day could be different - whether you're serving customers at the checkouts, preparing fresh pizzas, picking orders for home delivery, or restocking shelves. Our customers are at the heart of everything we do, and we take pride in offering excellent service, welcoming stores, and 'extra special' products. We work together as one team to drive sales and deliver a great online and in-store shopping experience.
About You
You're naturally friendly, enthusiastic, and ready to get stuck in. You'll enjoy learning new skills across different departments and love helping customers find what they need - maybe even having a friendly chat along the way.
We do reserve the right to close this vacancy before the advertised closing date. Apply today by completing an online application.
Everything you'll love
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague (Express) in Thornaby-on-Tees employer: ASDA
Asda is an excellent employer for those seeking a dynamic and flexible work environment in Thornaby. With a strong focus on employee wellbeing, inclusive culture, and opportunities for growth across various departments, you will find a supportive team that values your contributions. Enjoy competitive pay, generous discounts, and a range of benefits designed to enhance your work-life balance while serving our customers with pride.
StudySmarter Expert Advice🤫
We think this is how you could land Service Colleague (Express) in Thornaby-on-Tees
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Show off your personality! As a Service Colleague, being friendly and enthusiastic is key. Don’t be afraid to let your true self shine during the interview – they want to see how you’ll fit into the team!
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Service Colleague (Express) in Thornaby-on-Tees
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and enthusiastic side. Remember, we’re all about excellent service and a welcoming atmosphere.
Tailor Your Application:Make sure to tailor your application to the Service Colleague role. Highlight any relevant experience you have in retail or customer service, and mention your willingness to learn new skills across different departments. This will show us you’re ready to get stuck in!
Show Your Flexibility:Since our shifts can vary, it’s important to mention your flexibility in your application. Let us know what hours work for you and that you’re open to late and weekend shifts. This will help us find the best fit for you within our team.
Apply Online:Don’t forget to apply through our website! It’s the easiest way to submit your application and ensures it gets to the right place. Plus, you’ll be one step closer to joining our fantastic team at Asda!
How to prepare for a job interview at ASDA
✨Know the Role Inside Out
Before your interview, make sure you understand what a Service Colleague does. Familiarise yourself with the various tasks like serving customers, restocking shelves, and preparing fresh products. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Service Colleague, you'll be interacting with customers all day. Be ready to share examples of how you've provided excellent customer service in the past. Whether it's a friendly chat or resolving an issue, demonstrating your enthusiasm for helping others will set you apart.
✨Flexibility is Key
Since the job requires some flexibility with shifts, be prepared to discuss your availability. Highlight your willingness to work evenings and weekends, as this shows you're committed to fitting into their schedule and being a reliable team member.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they celebrate successes. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
