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- Tasks: Lead a dynamic optical team, ensuring top-notch patient care and smooth operations.
- Company: Join Asda, a leader in retail healthcare with a focus on customer wellbeing.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and flexible working options.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in coaching and managing teams, with a passion for customer service.
- Other info: Be part of an inclusive culture that celebrates diversity and supports personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Location: Swanley
Employment Type: Full time
Contract Type: Fixed Term
Shift Pattern: Work Shift: Days
Hours per Week: 40
Salary: Competitive salary plus benefits
Category: Optical, Retail Healthcare
Closing Date: 18 December 2025
Your Role:
Role is Dual Sighted - Covering Swanley and Greenhithe. At Asda, nothing is more important to us than the health and wellbeing of our customers, and we pride ourselves on providing excellent service and clinical care. Our Optical Team Leaders are key to our success, making sure the team has everything in place that they need to deliver. Our unique fixed price approach means there’s no up-selling. Single vision glasses are the same price as varifocals, and there are no top-up costs for anti-scratch or thinner lenses either, so we don’t have to compromise a customer solution because of what someone can afford. With access to the wider Asda network, you will be supported by our Home Office teams who can offer clinical support and a team of Area Managers who will work alongside you to get the most out of your role every day. You will also be provided with regular business updates and feedback on your performance.
About You:
Our Optical Team Leaders are key to our success, making sure the team has everything in place to deliver high quality patient service. You’ll be responsible for overseeing and managing the entire operation. With tasks including managing your team of Optometrists and Optical assistants, overseeing compliance processes and procedures, reviewing sales forecasting and department targets whilst also dealing with customer queries, every day is busy and fast paced in an Asda Opticians. You will also be responsible for clinic management and managing the shop floor process to ensure the department is well equipped for customer’s needs. Working in close partnership with an Optometrist, you will also coach and develop your team, so being confident in coaching others will be key to this role. Due to the fast-paced nature of this role and the different responsibilities, you will need to be organised and able to manage your time effectively.
You’ll be:
- Confident in coaching others
- Able to provide excellent customer and patient care
- Driven and ambitious to ensure the department meets its targets
- Organised and able to manage your time effectively
Everything you’ll love:
You will also get an excellent benefits package including:
- Discretionary company bonus
- Company pension up to 7% matched
- 15% colleague discount in store and online
- Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking to theme parks and cinemas
- Your professional indemnity insurance
- GOC fees paid
- CET package
- Flexible working patterns in accordance with 7 days opening
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments
We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.
Optical Department Team Leader in Swanley employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Department Team Leader in Swanley
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Asda's values and how they align with your own. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your coaching skills! Since you'll be overseeing a team, think of examples where you've successfully coached or developed others. Be ready to share these stories during your interview to demonstrate your leadership abilities.
✨Tip Number 3
Prepare for situational questions! Expect to be asked how you'd handle specific scenarios related to customer care or team management. Think through your responses and be ready to showcase your problem-solving skills.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Optical Department Team Leader in Swanley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Optical Team Leader role. We want to see how you can contribute to our mission of providing excellent service and clinical care.
Showcase Your Leadership Skills: As a potential team leader, it’s crucial to demonstrate your ability to coach and develop others. Share examples of how you've successfully managed teams or improved performance in previous roles. We love seeing that leadership spark!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the kind of customer service we strive for at Asda.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ASDA
✨Know Your Stuff
Make sure you’re familiar with the optical products and services that Asda offers. Brush up on the unique fixed price approach and how it benefits customers. This will show your understanding of the role and the company’s values.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight your coaching abilities and how you’ve developed others. This is crucial since the role involves overseeing Optometrists and Optical assistants.
✨Demonstrate Customer Care
Be ready to discuss how you’ve provided excellent customer service in previous roles. Think of specific instances where you resolved customer queries or improved patient care, as this aligns perfectly with Asda's commitment to health and wellbeing.
✨Time Management is Key
Since the role is fast-paced, prepare to talk about how you manage your time effectively. Share strategies you’ve used to juggle multiple responsibilities, ensuring that you can keep the department running smoothly.
