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For Companies At a Glance
- Tasks: Deliver smiles and groceries to customers' doors while supporting your team.
- Company: Join Asda, a leading retail company with a focus on customer experience.
- Benefits: Enjoy 15% off shopping, flexible pay options, and great wellbeing support.
- Other info: Flexible shifts, excellent team culture, and opportunities for personal growth.
- Why this job: Be the friendly face of Asda, making a real difference in people's lives.
- Qualifications: Valid UK Driving Licence and a positive, customer-focused attitude.
The predicted salary is between 25000 - 30000 £ per year.
Location: Thornaby
Employment Type: Part time
Contract Type: Fixed Term
Shift Pattern: Work Shift: Days
Hours per Week: 20
Pay Rate: £12.71
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 17 May 2026
Overview
At Asda, we want you to find your everything. As a Customer Delivery Driver in our store team, you’ll be at the heart of the customer experience—serving with heart and pride. Whether you’re loading your van or delivering to your regular customers, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything by delivering our products right to their front door with a smile. When you're not on the road, you'll make sure your van is clean and fit for the next delivery (don't worry, you don't need to be an expert mechanic – we'll give you all the training you need) and when we are really busy, you'll be asked to help your team, picking and packing online orders.
What makes a brilliant Customer Delivery Driver
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring
- A valid UK Driving Licence (Full or Automatic only) for at least 12 months with no more than 6 penalty points.
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced customer service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings – no two days are the same.
Benefits
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension.
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support.
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity.
Customer Delivery Driver in Stockton-on-Tees employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver in Stockton-on-Tees
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for delivery drivers and rehearse your answers. Focus on your customer service skills and how you can contribute to a positive experience for customers. We want to see your enthusiasm shine through!
✨Tip Number 3
Dress the part! Even though it’s a driving role, showing up looking smart and presentable can make a great first impression. It shows you take the opportunity seriously and are ready to represent Asda with pride.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Delivery Driver in Stockton-on-Tees
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you’ve made a positive impact on customers in the past, so share specific examples that showcase your friendly and helpful approach.
Team Spirit is Key: As a Customer Delivery Driver, teamwork is essential. In your written application, mention any experiences where you’ve worked well with others. We love seeing candidates who can support their colleagues and contribute to a positive team environment.
Be Reliable and Ready: Reliability is crucial for this role. In your application, emphasise your punctuality and commitment to showing up ready to work. We appreciate candidates who take pride in their responsibilities and can be counted on.
Keep it Positive: A positive attitude goes a long way! When writing your application, let your enthusiasm shine through. We’re looking for individuals who bring energy to their shifts and are eager to learn and grow with us.
How to prepare for a job interview at ASDA
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Delivery Driver at Asda entails. Familiarise yourself with the key responsibilities like loading the van, delivering products, and assisting with picking and packing. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
As a Customer Delivery Driver, you'll be the face of the company. Be ready to share examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone or turned a negative experience into a positive one. This will demonstrate your customer-focused attitude.
✨Emphasise Teamwork and Reliability
Highlight your ability to work well in a team and your reliability. Share experiences where you supported colleagues or took initiative during busy times. Employers love candidates who can contribute positively to the team dynamic and show up ready to work, so make sure to convey this in your answers.
✨Bring a Positive Attitude
Your energy and enthusiasm can set you apart from other candidates. During the interview, maintain a friendly demeanour and express your willingness to learn and adapt. A positive attitude is contagious and shows that you're ready to tackle the challenges of a fast-paced environment.