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- Tasks: Help keep our stores running smoothly by serving customers and restocking shelves.
- Company: Join Asda, a leading retailer with a friendly and inclusive culture.
- Benefits: Enjoy 15% off shopping, flexible pay options, and great wellbeing support.
- Why this job: Be part of a dynamic team and make a real difference in customer service.
- Qualifications: Friendly attitude and willingness to learn new skills across departments.
- Other info: Flexible shifts available to fit your lifestyle, with excellent career growth opportunities.
The predicted salary is between 13 - 16 £ per hour.
Location: Pfs Haydock St Helens
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Work Shift: Nights
Hours per Week: 15
Pay Rate: £15.14
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 29 January 2026
Our operation runs 24 hours a day, 7 days a week across our Supermarkets, Superstores, and Asda Express locations—offering a wide variety of shift patterns to suit different lifestyles.
If you’re looking for flexible working that fits around your commitments, we’ll work with you to find shifts that suit, though late and weekend working is a key part of our roles, and some flexibility will be needed.
As a Service Colleague, you’ll work across multiple departments to help keep our stores running smoothly. Every day could be different—whether you’re serving customers at the checkouts, preparing fresh pizzas, picking orders for home delivery, or restocking shelves.
Our customers are at the heart of everything we do, and we take pride in offering excellent service, welcoming stores, and ‘extra special’ products. We work together as one team to drive sales and deliver a great online and in-store shopping experience.
About You
You’re naturally friendly, enthusiastic, and ready to get stuck in. You’ll enjoy learning new skills across different departments and love helping customers find what they need—maybe even having a friendly chat along the way.
We do reserve the right to close this vacancy before the advertised closing date. Apply today by completing an online application.
Everything you’ll love
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague - St Helens employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague - St Helens
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being a part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and how they fit the Service Colleague role.
✨Tip Number 3
Be ready to showcase your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This is key for a role like Service Colleague, where customer satisfaction is top priority.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Service Colleague - St Helens
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm and friendliness—qualities that are key for a Service Colleague.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience or skills that match what we’re looking for in a Service Colleague. This shows us you’ve done your homework and are genuinely interested!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points where possible and make sure it’s easy for us to read. We appreciate a well-structured application!
Apply Online: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need right there!
How to prepare for a job interview at ASDA
✨Know the Role Inside Out
Before your interview, make sure you understand what a Service Colleague does. Familiarise yourself with the various tasks like serving customers, restocking shelves, and preparing food. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this job is all about customer service, be ready to share examples of how you've helped customers in the past. Think of times when you went above and beyond to assist someone or turned a negative experience into a positive one. This will highlight your friendly and enthusiastic nature.
✨Flexibility is Key
The role requires some flexibility with shifts, especially nights and weekends. Be prepared to discuss your availability and demonstrate that you're willing to adapt to the needs of the store. This shows that you're a team player who can fit into their schedule.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you determine if the company culture aligns with your values.
