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- Tasks: Join us as a Service Colleague, serving customers and keeping our store running smoothly.
- Company: Asda is a leading retailer dedicated to providing excellent service and quality products.
- Benefits: Enjoy 15% off shopping, flexible pay options, and access to wellbeing services.
- Why this job: This role offers flexibility, teamwork, and the chance to make customers smile every day.
- Qualifications: A friendly attitude and willingness to learn are all you need to succeed here.
- Other info: Shifts include afternoons and weekends, perfect for fitting around your studies.
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you're looking for flexible working to fit around your lifestyle, then look no further! We'll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special’ products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You'll be naturally friendly and want to get stuck in, working with your team to deliver great results. You'll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Everything you'll love
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague - Worthing employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague - Worthing
✨Tip Number 1
Familiarise yourself with the various departments in a retail environment. Understanding how each department operates will help you demonstrate your enthusiasm for learning new skills during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided excellent service in previous roles. This will highlight your ability to create a welcoming atmosphere for customers.
✨Tip Number 3
Be ready to discuss your flexibility regarding shift patterns. Since the role requires working late and weekends, expressing your willingness to adapt will make you a more attractive candidate.
✨Tip Number 4
Research Asda's values and culture. Being able to align your personal values with those of the company can set you apart and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Service Colleague - Worthing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any roles where you worked in a team or provided excellent customer service, as these are key for the Service Colleague position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your ability to work flexibly across different departments. Mention specific skills that align with the job description, such as teamwork and customer interaction.
Highlight Availability: Since the role requires flexibility with shifts, clearly state your availability in your application. This shows that you understand the requirements and are willing to adapt to the needs of the business.
Showcase Your Personality: In your application, let your friendly and enthusiastic personality shine through. Use examples from past experiences where you went above and beyond for customers, as this aligns with the company's focus on providing excellent service.
How to prepare for a job interview at ASDA
✨Show Your Enthusiasm
As a Service Colleague, your friendly and enthusiastic nature is key. Make sure to express your excitement about the role and how you enjoy working with customers. A positive attitude can go a long way in making a great impression.
✨Demonstrate Flexibility
Since the role requires flexibility with shifts, be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or took on various responsibilities, showing that you're ready to jump in wherever needed.
✨Prepare for Teamwork Questions
This position involves working across multiple departments and as part of a team. Be ready to share examples of how you've successfully collaborated with others in past roles, focusing on your ability to contribute to team goals and support your colleagues.
✨Understand Customer Service Excellence
Research what excellent customer service looks like, especially in a retail environment. Be prepared to discuss how you would ensure customers have a great shopping experience, including how you would handle difficult situations or complaints.
