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- Tasks: Join our team as a Service Colleague, serving customers and keeping our store running smoothly.
- Company: Asda is a leading retailer committed to providing excellent service and a welcoming environment.
- Benefits: Enjoy a 15% discount, flexible pay options, wellbeing support, and exclusive discounts on services.
- Why this job: Be part of a friendly team, enhance customer experiences, and enjoy a flexible work schedule.
- Qualifications: No specific qualifications needed, just a positive attitude and eagerness to learn.
- Other info: Flexible shifts available, including late and weekend hours to fit your lifestyle.
Location: Rugby
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Work Shift: Days
Hours per Week: 20
Pay Rate: £12.21
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 20 May 2025
About the Role
Our operation runs 24 hours per day, 7 days per week, with a variety of shift patterns. We offer flexible working to fit around your lifestyle. Late and weekend shifts are required, and we may need to be flexible with your work pattern. As a service colleague, you will work across various departments to ensure the efficient running of our stores. Your tasks may include serving customers at checkouts, preparing pizzas, picking for home deliveries, or replenishing shelves. Providing excellent customer service and maintaining a welcoming store environment are our priorities. We work as a team to maximise sales and enhance the online shopping experience.
About You
You are friendly, eager to learn, and enthusiastic about delivering great customer experiences. You enjoy working with your team and assisting customers in finding what they need, engaging in friendly conversations along the way.
Why Join Us?
- Alongside a competitive salary, you'll enjoy benefits such as:
- 15% colleague discount at Asda from day 1, for you and a nominated user
- Discounted rates and special offers on Asda services like Mobile, Pharmacy, Opticians, Personal Loans, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Access to Wagestream for flexible pay, income tracking, financial coaching, and savings
- Company pension
- Wellbeing support including 24/7 virtual GP, EAP services, free counselling, legal, mortgage, cancer, and bereavement support
- Inclusion networks to celebrate diversity
- Generous parental leave policies including maternity, adoption, paternity, shared parental, neonatal care leave, and fertility support
- Colleague recognition programs
- Exclusive discounts on various services and activities such as airport parking, theme parks, and cinemas
Apply today by completing an online application!
Service Colleague - Rugby employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague - Rugby
✨Tip Number 1
Familiarise yourself with the store's layout and product offerings. This will not only help you answer customer queries more effectively but also demonstrate your enthusiasm for the role during any interviews.
✨Tip Number 2
Practice your customer service skills by engaging in friendly conversations with people in your daily life. This will help you feel more comfortable and confident when interacting with customers in the store.
✨Tip Number 3
Be prepared to discuss your availability and flexibility regarding shifts. Since the role requires late and weekend shifts, showing that you can adapt to various schedules will make you a more attractive candidate.
✨Tip Number 4
Research the company culture and values of StudySmarter. Understanding what we stand for will help you align your answers and show that you're a great fit for our team.
We think you need these skills to ace Service Colleague - Rugby
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight your relevant experience in customer service and teamwork in your application.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role. Emphasise your ability to work in a fast-paced environment, your customer service skills, and any previous retail experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention why you want to work at this company and how your values align with their focus on customer service and teamwork.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.
How to prepare for a job interview at ASDA
✨Show Your Enthusiasm
As a Service Colleague, your enthusiasm for customer service is key. Make sure to express your eagerness to help customers and your passion for creating a welcoming environment during the interview.
✨Demonstrate Team Spirit
Since teamwork is essential in this role, be prepared to share examples of how you've successfully worked with others in previous jobs. Highlight your ability to collaborate and support your colleagues.
✨Be Flexible and Adaptable
The job requires flexibility with shifts and tasks. During the interview, emphasise your willingness to adapt to different roles and schedules, showcasing your readiness to meet the needs of the store.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might encounter and how you would handle them. Be ready to discuss these situations in the interview, demonstrating your problem-solving skills and commitment to excellent service.
