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- Tasks: Join our team as a Service Colleague, working nights to support various store departments.
- Company: Asda is a leading retailer committed to excellent customer service and teamwork.
- Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing services.
- Why this job: This role offers flexibility, teamwork, and the chance to enhance customer experiences.
- Qualifications: A friendly attitude and willingness to learn new skills are essential.
- Other info: Flexible shifts available; must be open to late and weekend work.
Job Title
Service Colleague Nights
Location
Inverness (Slackbuie)
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Nights
Hours per Week
22.5
Pay Rate
£15.25
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
15 April 2026
At Asda, we want you to find your everything. As a Service Colleague in our store team, you’ll be at the heart of the customer experience—serving with heart at pride. Whether you’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague:
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced customer service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague Nights employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague Nights
✨Tip Number 1
Familiarise yourself with the various departments within the store. Understanding how each department operates will not only help you during the interview but also show your enthusiasm for the role.
✨Tip Number 2
Highlight your flexibility in working hours. Since this position requires night shifts and weekend availability, emphasising your willingness to adapt your schedule can set you apart from other candidates.
✨Tip Number 3
Demonstrate your customer service skills during any interactions with our team. Whether it's through networking or casual conversations, showing that you genuinely care about providing excellent service can make a lasting impression.
✨Tip Number 4
Research Asda's values and mission. Being able to articulate how your personal values align with ours can strengthen your application and show that you're a great fit for our team.
We think you need these skills to ace Service Colleague Nights
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Service Colleague position. Highlight your relevant experience in customer service and teamwork.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the role. Emphasise any previous retail or customer service experience, and mention your ability to work flexible hours.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and your willingness to learn new skills.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.
How to prepare for a job interview at ASDA
✨Show Your Customer Service Skills
As a Service Colleague, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your friendly nature and willingness to help others.
✨Demonstrate Flexibility
This role requires working nights and potentially varying shifts. During the interview, express your flexibility and willingness to adapt to different schedules. Mention any previous experience you have with shift work or adapting to changing environments.
✨Emphasise Teamwork
Working across multiple departments means teamwork is essential. Be ready to discuss how you've successfully collaborated with others in previous roles. Share specific instances where you contributed to a team goal or helped a colleague.
✨Prepare for Role-Specific Questions
Expect questions related to the various tasks you'll perform, such as serving at checkouts or replenishing shelves. Familiarise yourself with these responsibilities and think about how your skills align with them. Showing that you understand the role will impress your interviewers.