At a Glance
- Tasks: Join us as a Service Colleague, working nights across various departments to keep our stores running smoothly.
- Company: Asda is a leading retailer dedicated to providing excellent service and a welcoming shopping experience.
- Benefits: Enjoy 15% off shopping, flexible pay options, and access to wellbeing services from day one.
- Why this job: This role offers flexibility, teamwork, and the chance to make customers smile every day.
- Qualifications: A friendly attitude and eagerness to learn new skills are essential; no prior experience needed.
- Other info: Perfect for students seeking part-time work that fits around their studies.
Job Title
Service Colleague (Nights)
Location
Melksham
Employment Type
Part time
Contract Type
Fixed Term
Shift Pattern
Work Shift: Nights
Hours per Week
8
Pay Rate
£14.99
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
1 August 2025
Service Colleague
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\’re looking for flexible working to fit around your lifestyle, then look no further! We\’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special\’ products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You\’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You\’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Asda, that’s more like it
Apply today by completing an online application…
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague (Nights) employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague (Nights)
✨Tip Number 1
Familiarise yourself with the various departments in the store. Since you'll be working across multiple areas, understanding how each department operates will help you demonstrate your enthusiasm and readiness to learn during the interview.
✨Tip Number 2
Showcase your customer service skills! Think of examples from your past experiences where you've gone above and beyond for customers. This will highlight your friendly nature and commitment to providing excellent service.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires late and weekend work, showing that you're adaptable and willing to accommodate different schedules will make you a more attractive candidate.
✨Tip Number 4
Research Asda's values and culture. Understanding what the company stands for will allow you to align your answers with their mission, demonstrating that you're not just looking for any job, but specifically want to be part of their team.
We think you need these skills to ace Service Colleague (Nights)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise any roles where you've worked in a team or handled customer interactions, as these are key for the Service Colleague position.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your flexibility with shift patterns and your eagerness to learn new skills across different departments, as this aligns with the job requirements.
Showcase Your Customer Service Skills: Provide specific examples of how you've delivered excellent customer service in previous roles. This could include resolving customer complaints, assisting customers in finding products, or contributing to a positive shopping experience.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is important in a customer-facing role.
How to prepare for a job interview at ASDA
✨Show Your Flexibility
Since the role requires working nights and potentially varying shifts, be prepared to discuss your availability and willingness to adapt to different schedules. Highlight any previous experience you have with flexible working hours.
✨Emphasise Teamwork Skills
As a service colleague, you'll be part of a team across various departments. Share examples from your past where you've successfully collaborated with others to achieve a common goal, showcasing your ability to work well in a team environment.
✨Demonstrate Customer Service Enthusiasm
The job focuses heavily on providing excellent customer service. Be ready to talk about your approach to customer interactions and share specific instances where you went above and beyond to help a customer.
✨Prepare for Role-Specific Questions
Familiarise yourself with the different tasks you might perform, such as serving at checkouts or replenishing shelves. Think about how you would handle various scenarios related to these tasks and be ready to discuss them during the interview.