At a Glance
- Tasks: Join our team as a Service Colleague, serving customers and supporting various store departments.
- Company: Asda is a leading retailer committed to excellent customer service and teamwork.
- Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing support.
- Other info: This is a part-time, permanent role with varied shifts, including weekends.
- Why this job: Flexible shifts, a friendly team environment, and the chance to learn new skills make this role exciting.
- Qualifications: A friendly attitude and willingness to learn are essential; no prior experience required.
Service Colleague - Frome
Job TitleService Colleague
LocationFrome
Employment TypePart time
Contract TypePermanent Seasonal
Shift PatternWork Shift: Days
Hours per Week8
Pay Rate£12.21
CategoryRetail Hourly Colleagues, Sales Staff
Closing Date13 July 2025
Service Colleague
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\'re looking for flexible working to fit around your lifestyle, then look no further! We\'ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special\' products. We work as a team to maximise sales and deliver a great online shopping experience.?
About You?
You\'ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You\'ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.?
Asda, that’s more like it
Apply today by completing an online application…?
Everything you\'ll love
Alongside a competitive salary, you\'ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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#J-18808-LjbffrService Colleague - Frome employer: ASDA
Asda is an exceptional employer that prioritises flexibility and employee well-being, making it an ideal workplace for those seeking a part-time role in Frome. With a strong focus on team collaboration, diverse training opportunities across various departments, and a comprehensive benefits package including discounts and wellbeing support, Asda fosters a welcoming and inclusive environment where every colleague can thrive and grow.
StudySmarter Expert Advice🤫
We think this is how you could land Service Colleague - Frome
✨Tip Number 1
Familiarise yourself with the various departments in the store. Understanding how each department operates will not only help you during the interview but also show your enthusiasm for the role.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from previous experiences. Highlighting your ability to engage with customers and provide excellent service can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires late and weekend work, showing that you are adaptable and willing to accommodate different schedules will be a big plus.
✨Tip Number 4
Research Asda's values and culture. Being able to align your personal values with those of the company can demonstrate your commitment and make a positive impression during the hiring process.
We think you need these skills to ace Service Colleague - Frome
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight your relevant experience in customer service and teamwork in your application.
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the role. Emphasise your ability to work flexibly, your enthusiasm for learning new skills, and any previous retail or customer service experience.
Craft a Strong Cover Letter:Write a cover letter that showcases your personality and passion for providing excellent customer service. Mention specific examples of how you've contributed to a positive shopping experience in the past.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at ASDA
✨Show Your Enthusiasm
As a Service Colleague, your friendly and enthusiastic nature is key. Make sure to express your excitement about the role and how you enjoy working with customers. Share examples of how you've gone the extra mile for customers in previous roles.
✨Demonstrate Flexibility
Since the job requires flexibility with shifts, be prepared to discuss your availability. Highlight any past experiences where you adapted to changing schedules or took on different responsibilities within a team.
✨Highlight Teamwork Skills
This role involves working across various departments, so emphasise your ability to work well in a team. Share specific instances where you collaborated with others to achieve a common goal, especially in a retail environment.
✨Prepare for Customer Scenarios
Expect questions about handling customer interactions. Prepare by thinking of scenarios where you provided excellent service or resolved issues. This will show that you understand the importance of customer satisfaction in retail.
