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- Tasks: Join us as a Service Colleague, serving customers and supporting various store departments.
- Company: Asda is a leading retailer dedicated to excellent customer service and teamwork.
- Benefits: Enjoy 15% off shopping, flexible pay options, and wellness support from day one.
- Why this job: Flexible shifts fit your lifestyle, plus a chance to learn new skills and make a difference.
- Qualifications: A friendly attitude and eagerness to learn are all you need to apply!
- Other info: Part-time role with a competitive pay rate of £12.45 per hour.
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you’re looking for flexible working to fit around your lifestyle, then look no further! We’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special’ products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Everything you’ll love
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague - Cheltenham employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague - Cheltenham
✨Tip Number 1
Familiarise yourself with the various departments in the store. Since the role involves working across multiple areas, having a good understanding of how each department operates will help you stand out during the interview.
✨Tip Number 2
Show your enthusiasm for customer service. Be prepared to share examples of how you've provided excellent service in the past, as this is a key aspect of the Service Colleague role.
✨Tip Number 3
Highlight your flexibility and willingness to work varied shifts. Since the job requires late and weekend availability, demonstrating your adaptability can make you a more attractive candidate.
✨Tip Number 4
Research Asda's values and culture. Understanding what the company stands for and how they prioritise customer experience will help you align your answers with their expectations during the interview.
We think you need these skills to ace Service Colleague - Cheltenham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight your relevant experience and skills that align with the role.
Tailor Your CV: Customise your CV to reflect your customer service experience and teamwork skills. Use specific examples that demonstrate your ability to provide excellent service and work across different departments.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Asda and how your values align with their commitment to customer service.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ASDA
✨Show Your Enthusiasm
As a Service Colleague, being friendly and approachable is key. Make sure to express your enthusiasm for the role during the interview. Share examples of how you've provided excellent customer service in the past, as this will demonstrate your commitment to creating a great shopping experience.
✨Highlight Flexibility
Since the role requires flexibility with shifts, be prepared to discuss your availability. Mention any previous experiences where you adapted to changing schedules or took on various responsibilities. This shows that you're ready to meet the demands of the job.
✨Demonstrate Team Spirit
Working as part of a team is crucial in this role. Be ready to talk about your experiences working collaboratively with others. Highlight specific instances where you contributed to a team's success, as this will show that you can work well in a dynamic environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
