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- Tasks: Join us as a Service Colleague, serving customers and keeping our stores running smoothly.
- Company: Asda is a leading retailer dedicated to providing excellent service and quality products.
- Benefits: Enjoy 15% off shopping, flexible pay options, wellbeing services, and exclusive discounts.
- Why this job: Be part of a friendly team, learn new skills, and make a positive impact on customer experiences.
- Qualifications: A friendly attitude and eagerness to learn are essential; no prior experience required.
- Other info: Flexible shifts available, including weekends and late hours to fit your lifestyle.
Job Title
Service Colleague
Location
Hailsham
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
15
Pay Rate
£12.45
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
17 August 2025
Job Description
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\’re looking for flexible working to fit around your lifestyle, then look no further! We will work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across various departments to ensure the efficient running of our stores. Your daily tasks might include serving customers at checkouts, preparing pizzas, picking for home deliveries, or replenishing products on shelves. Our customers are our priority, and we pride ourselves on providing excellent service, welcoming stores, and ‘extra special’ products. We work as a team to maximize sales and deliver a great online shopping experience.
About You
You will be naturally friendly and eager to contribute, working with your team to achieve great results. You should have an enthusiastic approach to learning new skills across different departments. Your focus will be on giving customers a great shopping experience, helping them find what they need, and engaging with them along the way.
Why Join Us
Apply today by completing an online application…
Benefits
Alongside a competitive salary, you\’ll enjoy many benefits including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account, and more
- Company pension
- Wellbeing services including 24/7 virtual GP, EAP services, free counselling, legal, mortgage, cancer, and bereavement support
- Asda Allies Inclusion Networks to promote inclusivity and celebrate diversity
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for fertility treatments
- Colleague recognition programme
- Special offers and discounts on a range of services and activities, from airport parking to theme parks and cinemas
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the store's layout and product offerings. This will not only help you during the interview but also show your genuine interest in the role and the company.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from previous experiences. Highlight how you’ve gone above and beyond to ensure customer satisfaction, as this is key for a Service Colleague.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working late and weekends, showing that you can adapt your schedule will make you a more attractive candidate.
✨Tip Number 4
Research the company's values and mission. Being able to articulate how your personal values align with those of the company can set you apart from other candidates.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Tailor your application to highlight relevant experiences that demonstrate your ability to serve customers and work in a team.
Highlight Customer Service Skills: Since the role focuses on providing excellent customer service, make sure to emphasise any previous experience you have in retail or customer-facing roles. Use specific examples to showcase how you've contributed to a positive shopping experience.
Show Flexibility: Mention your willingness to work flexible hours, including late shifts and weekends, as this is a requirement for the position. This shows that you are adaptable and ready to meet the company's needs.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the role and the company. Explain why you want to join their team and how your skills align with their values of teamwork and customer satisfaction.
How to prepare for a job interview at ASDA
✨Show Your Customer Service Skills
As a Service Colleague, your main focus will be on providing excellent customer service. Be prepared to share examples of how you've successfully helped customers in the past, whether it's resolving an issue or enhancing their shopping experience.
✨Demonstrate Flexibility
Since the role requires working various shifts, including weekends and late hours, highlight your flexibility and willingness to adapt to different schedules. Mention any previous experiences where you successfully managed changing work patterns.
✨Emphasise Teamwork
This position involves working closely with others across different departments. Be ready to discuss how you collaborate with team members to achieve common goals and how you contribute to a positive team environment.
✨Express Enthusiasm for Learning
The job requires you to learn new skills across various departments. Show your eagerness to learn by discussing any past experiences where you quickly picked up new tasks or adapted to new roles, demonstrating your proactive approach.
