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- Tasks: Join us as a Service Colleague, picking and servicing home deliveries with a focus on customer satisfaction.
- Company: Asda is a leading retailer dedicated to providing excellent service and quality products.
- Benefits: Enjoy a 15% discount, flexible pay options, wellbeing services, and a supportive work environment.
- Why this job: This role offers flexibility, teamwork, and the chance to make a positive impact on customers' shopping experiences.
- Qualifications: We're looking for friendly, eager learners who thrive in a team and care about customer experience.
- Other info: Shifts are early mornings and weekends, with flexibility to fit your lifestyle.
Job Title
Service Colleague
Location
Bournemouth
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
12
Pay Rate
£12.60
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
29 October 2025
Online Service Colleague
Working hours are 0400am-0800am
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\\\’re looking for flexible working to fit around your lifestyle, then look no further! We\\\’ll work with you on your shifts, but early morning and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As an Online service colleague, you will be picking/servicing for home deliveries. Our customers are our priority and we take pride in providing excellent service, through picking the best quality products for our customers. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You\\\’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You\\\’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Asda, that\\’s more like it
Apply today by completing an online application…
Everything you\\\’ll love
Alongside a competitive salary, you\\\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the specific duties of a Service Colleague. Understanding the importance of customer service and product selection will help you demonstrate your enthusiasm for the role during any discussions.
✨Tip Number 2
Showcase your flexibility in working hours. Since the role requires early mornings and weekends, emphasising your willingness to adapt your schedule can make you a more attractive candidate.
✨Tip Number 3
Prepare to discuss your teamwork skills. As a Service Colleague, you'll be part of a team, so sharing examples of how you've successfully collaborated with others in the past can set you apart.
✨Tip Number 4
Engage with the company culture. Research Asda's values and initiatives, especially around customer service and inclusion, and be ready to express how your personal values align with theirs.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight key skills such as teamwork, customer service, and flexibility in your application.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous retail or customer service experience, and showcase your ability to work early mornings and weekends.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the position. Mention why you want to work at Asda and how your values align with their focus on excellent customer service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in a customer-facing role.
How to prepare for a job interview at ASDA
✨Show Your Customer Service Skills
As a Service Colleague, your ability to provide excellent customer service is key. Be prepared to share examples of how you've helped customers in the past, highlighting your friendly approach and problem-solving skills.
✨Demonstrate Flexibility
Since the role requires early mornings and weekends, it's important to show that you're adaptable. Discuss your availability and willingness to work different shifts, emphasising your commitment to fitting into the team's needs.
✨Engage in Friendly Conversation
The job involves interacting with customers, so practice engaging in light conversation. During the interview, showcase your ability to connect with others and make them feel comfortable, as this is crucial for enhancing the shopping experience.
✨Research the Company Culture
Understanding the values and culture of the company can set you apart. Familiarise yourself with Asda's commitment to diversity and inclusion, and be ready to discuss how you align with these values during your interview.
