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- Tasks: Join us as a Service Colleague, serving customers and keeping our stores running smoothly.
- Company: Be part of Asda, a leading retailer known for its friendly service and quality products.
- Benefits: Enjoy a 15% discount, flexible pay options, and wellbeing support from day one.
- Why this job: This role offers a chance to learn new skills and work in a dynamic team environment.
- Qualifications: We're looking for friendly, proactive individuals eager to enhance customer experiences.
- Other info: Flexible shifts available to fit your lifestyle, including late and weekend options.
Job Title
Service Colleague
Location
Stockton
Employment Type
Part time
Contract Type
Permanent Seasonal
Shift Pattern
Work Shift: Nights
Hours per Week
16
Pay Rate
£15.14
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
11 November 2025
Service Colleague
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\’re looking for flexible working to fit around your lifestyle, then look no further! We\’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern. As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special\\\’ products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You\’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You\’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way. Asda, that’s more like it
Apply today by completing an online application…
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the store's layout and product offerings. This will not only help you during the interview but also show your genuine interest in the role and the company.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Whether it's volunteering or part-time work, demonstrating your ability to connect with customers will be a huge plus.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working late and weekends, showing that you're adaptable will make you a more attractive candidate.
✨Tip Number 4
Research the company's values and mission. Understanding what they prioritise, such as excellent customer service and teamwork, will help you align your answers during any discussions.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight key skills such as customer service, teamwork, and flexibility in your application.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous retail or customer service experience, and showcase your ability to work in a team and adapt to different tasks.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the position. Mention why you want to work for this company specifically and how your values align with their focus on excellent customer service and teamwork.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at ASDA
✨Show Your Customer Service Skills
As a Service Colleague, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, whether it's resolving a customer's issue or going the extra mile to help someone.
✨Demonstrate Flexibility
Since the role involves various shift patterns, highlight your flexibility and willingness to work different hours, including weekends and late shifts. This shows that you're adaptable and ready to meet the company's needs.
✨Emphasise Teamwork
Working as part of a team is crucial in this role. Be ready to discuss your experiences working collaboratively with others, and how you contribute to a positive team environment.
✨Express Eagerness to Learn
The job requires learning new skills across different departments. Show your enthusiasm for learning by discussing any previous experiences where you quickly adapted to new tasks or took on additional responsibilities.