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- Tasks: Join us as a Service Colleague, serving customers and keeping our stores running smoothly.
- Company: Asda is a leading retailer dedicated to providing excellent service and quality products.
- Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing support.
- Why this job: This role offers flexibility, teamwork, and the chance to make customers smile every day.
- Qualifications: A friendly attitude and eagerness to learn new skills are essential.
- Other info: Shifts include afternoons, weekends, and late hours to fit your lifestyle.
Job Title
Service Colleague
Location
FS – 1284 Hartlebury Subway
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
8
Pay Rate
ÂŁ12.60
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
21 February 2026
At Asda, we want you to find your everything. As a Service Colleague in our food services team, you’ll be at the heart of the customer experience—serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you’re preparing food, working the tills, or helping with deliveries, you’ll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King. You’ll be part of a friendly, fast‑paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague
- Customer‑focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring
- A friendly and helpful approach to customer service.
- Willingness to work in a fast‑paced food service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
We do reserve the right to close this vacancy before the advertised closing date. Apply today by completing an online application…
Everything you’ll love
Alongside a competitive salary, you’ll get lots of other great benefits too, including:
-
Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
-
Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
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Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
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Company pension
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Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
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Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
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Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
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Colleague recognition programme
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Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with Asda's values and customer service philosophy. Understanding what they prioritise in customer interactions will help you demonstrate your alignment with their goals during any interviews or discussions.
✨Tip Number 2
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working late and weekends, showing that you're adaptable and willing to accommodate various schedules can set you apart from other candidates.
✨Tip Number 3
Highlight any previous experience in retail or customer service roles. Even if it's informal, sharing specific examples of how you've provided excellent service or worked as part of a team can make a strong impression.
✨Tip Number 4
Show enthusiasm for learning new skills across different departments. Expressing a genuine interest in expanding your knowledge and contributing to various areas of the store can demonstrate your commitment to the role.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight your relevant experience in customer service and teamwork.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your friendly nature, ability to learn quickly, and any previous retail or customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you have provided excellent customer service in the past and your willingness to work flexible hours.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammar errors, and ensure that all information is accurate and presented clearly.
How to prepare for a job interview at ASDA
✨Show Your Customer Service Skills
As a Service Colleague, your ability to provide excellent customer service is key. Be prepared to share examples of how you've helped customers in the past, whether it's resolving an issue or simply making their shopping experience more enjoyable.
✨Demonstrate Flexibility
Since the role requires working various shifts, including weekends and late hours, highlight your flexibility. Discuss any previous experiences where you adapted to changing schedules or took on different responsibilities.
✨Emphasise Teamwork
This position involves working across multiple departments, so showcasing your ability to work well in a team is crucial. Share stories that illustrate your collaborative spirit and how you contribute to achieving team goals.
✨Express Enthusiasm for Learning
The job requires learning new skills across different areas. Show your eagerness to learn by discussing times when you quickly picked up new tasks or sought out opportunities for personal development.
