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- Tasks: Join us as a Service Colleague, supporting various departments and delivering top-notch customer service.
- Company: Be part of Asda, a leading retail company dedicated to great shopping experiences.
- Benefits: Enjoy a 15% discount from day one, flexible pay options, and wellbeing support.
- Why this job: This role offers teamwork, customer engagement, and the chance to enhance your skills in a dynamic environment.
- Qualifications: We're looking for friendly, eager learners who thrive in a team and love engaging with customers.
- Other info: Flexible shifts available, including late nights and weekends, perfect for students!
Job TitleService Colleague (Express)
LocationEXPPFS Ferndown
Employment TypePart time
Contract TypePermanent
Shift PatternWork Shift: Afternoons
Hours per Week16
Pay Rate£12.60
CategoryRetail Hourly Colleagues, Sales Staff
Closing Date3 March 2026
Our operation runs 24 hours a day, 7 days a week across our Supermarkets, Superstores, and Asda Express locations—offering a wide variety of shift patterns to suit different lifestyles. If you\’re looking for flexible working that fits around your commitments, we\’ve got you covered We\’ll work with you to find shifts that suit, though late and weekend working is a key part of our roles, and some flexibility will be needed.
As a Service Colleague, you\’ll work across multiple departments to help keep our stores running smoothly. Every day could be different—whether you\’re serving customers at the checkouts, preparing fresh pizzas, picking orders for home delivery, or restocking shelves. Our customers are at the heart of everything we do, and we take pride in offering excellent service, welcoming stores, and \’extra special\’ products.
We work together as one team to drive sales and deliver a great online and in-store shopping experience.
About You
You\’re naturally friendly, enthusiastic, and ready to get stuck in. You\’ll enjoy learning new skills across different departments and love helping customers find what they need—maybe even having a friendly chat along the way.
We do reserve the right to close this vacancy before the advertised closing date. Apply today by completing an online application…
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
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Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
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Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
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Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
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Company pension
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Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
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Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
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Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
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Colleague recognition programme
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Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the company culture and values of Asda. Understanding their commitment to customer service and teamwork will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight your flexibility in working hours, especially your willingness to work late shifts and weekends. This is crucial for a Service Colleague role, so make sure to mention your availability clearly.
✨Tip Number 3
Prepare examples of past experiences where you provided excellent customer service or worked effectively in a team. These anecdotes can demonstrate your suitability for the role and your enthusiasm for engaging with customers.
✨Tip Number 4
Research common interview questions for retail positions and practice your answers. Being well-prepared will help you feel more confident and articulate during the interview process.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight key skills such as customer service, teamwork, and flexibility in your application.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous customer service roles or teamwork experiences that demonstrate your ability to work in a retail environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention why you want to work as a Service Colleague and how your personality fits the company culture. Be sure to include specific examples of your customer service skills.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at ASDA
✨Show Your Enthusiasm
As a Service Colleague, your enthusiasm for delivering great shopping experiences is crucial. Make sure to express your eagerness to learn and engage with customers during the interview.
✨Highlight Teamwork Skills
Since the role involves working closely with a team, be prepared to discuss your previous experiences in teamwork. Share examples of how you contributed to a team’s success and how you handle challenges together.
✨Demonstrate Customer Service Focus
Customer service is at the heart of this role. Be ready to provide specific examples of how you've gone above and beyond to assist customers in the past, showcasing your commitment to excellent service.
✨Be Flexible and Adaptable
The job requires flexibility with shifts, including late hours and weekends. Convey your willingness to adapt to various shift patterns and your understanding of the importance of being available when needed.