Service Colleague

Service Colleague

Dunfermline Full-Time No home office possible
ASDA

At a Glance

  • Tasks: Join us as a Service Colleague, serving customers and supporting various store departments.
  • Company: Asda is a leading retailer dedicated to excellent customer service and teamwork.
  • Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing support.
  • Why this job: This role offers diverse tasks, a friendly team culture, and the chance to make a difference.
  • Qualifications: A friendly attitude and willingness to learn new skills are essential.
  • Other info: Flexible shifts available, including late and weekend work.

Service Colleague

Location

St.Leonards

Employment Type

Part time

Contract Type

Fixed Term

Shift Pattern

Work Shift: Days

Hours per Week

16

Pay Rate

£12.60

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

29 March 2026

At Asda, we want you to find your everything. As a Service Colleague in our store team, you’ll be at the heart of the customer experience—serving with heart at pride. Whether you’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:

  • Customer-focused: You enjoy helping people and making their experience a positive one.
  • Team player: You work well with others and support your colleagues.
  • Reliable: You show up ready to work and take pride in what you do.
  • Positive attitude: You bring energy and enthusiasm to every shift.
  • Willing to learn: You’re open to training and keen to build your skills.

What you’ll bring:

  • A friendly and helpful approach to customer service.
  • Willingness to work in a fast-paced customer service environment.
  • Good communication skills and a team mindset.
  • Flexibility to work a range of shifts, including weekends and evenings.

Everything you\’ll love

Alongside a competitive salary, you\’ll get lots of other great benefits too, including:

  • Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
  • Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
  • Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
  • Company pension
  • Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
  • Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
  • Colleague recognition programme
  • Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

#J-18808-Ljbffr

Service Colleague employer: ASDA

Asda is an exceptional employer located in Dunfermline, offering a vibrant work culture that prioritises teamwork and customer satisfaction. With flexible shift patterns, competitive pay, and a comprehensive benefits package including discounts, wellbeing support, and opportunities for personal growth, Asda ensures that every service colleague feels valued and empowered to thrive in their role. Join us to be part of a community that celebrates diversity and fosters a supportive environment for all employees.
ASDA

Contact Detail:

ASDA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Colleague

✨Tip Number 1

Familiarise yourself with the various departments within the store. Understanding how each area operates will not only help you during the interview but also show your enthusiasm for the role.

✨Tip Number 2

Demonstrate your customer service skills in any interactions you have, whether it's at the store or online. Being friendly and approachable can make a lasting impression on potential employers.

✨Tip Number 3

Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working late and weekends, showing that you're adaptable will highlight your commitment to the job.

✨Tip Number 4

Research Asda's values and culture. Aligning your personal values with those of the company can help you articulate why you're a great fit for the team during any discussions.

We think you need these skills to ace Service Colleague

Customer Service Skills
Teamwork
Flexibility
Communication Skills
Time Management
Problem-Solving Skills
Attention to Detail
Adaptability
Sales Skills
Multitasking
Positive Attitude
Basic Cash Handling
Product Knowledge
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight key skills such as teamwork, customer service, and flexibility in your application.

Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous retail or customer service experience, and showcase your ability to work in a team and adapt to different tasks.

Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the position and the company. Mention specific examples of how you have provided excellent customer service in the past and your willingness to learn new skills across various departments.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.

How to prepare for a job interview at ASDA

✨Show Your Enthusiasm

As a Service Colleague, your friendly and enthusiastic nature is key. Make sure to express your excitement about the role and how you enjoy working with customers. Share examples of how you've provided excellent service in the past.

✨Demonstrate Flexibility

Since the role requires flexibility with shifts, be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or took on various responsibilities across departments.

✨Highlight Teamwork Skills

This position involves working closely with a team. Be ready to share specific instances where you collaborated effectively with others to achieve a common goal, especially in a retail or customer service environment.

✨Prepare for Customer Scenarios

Think about potential customer interactions you might face in this role. Prepare to discuss how you would handle different situations, such as resolving complaints or assisting customers in finding products, to showcase your problem-solving skills.

Service Colleague
ASDA
Location: Dunfermline

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>