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- Tasks: Join us as a Service Colleague, assisting customers and ensuring smooth store operations.
- Company: Asda is a leading retailer focused on excellent service and a welcoming shopping experience.
- Benefits: Enjoy a 15% discount, flexible pay options, wellbeing support, and various discounts on services.
- Why this job: Be part of a friendly team, engage with customers, and contribute to a great online shopping experience.
- Qualifications: No specific qualifications required, just a passion for customer service and teamwork.
- Other info: Flexible shifts available, including late and weekend work; perfect for students!
Job Title
Service Colleague
Location
Eastbourne
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Afternoons
Hours per Week
17.25
Pay Rate
£0.00
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
4 March 2026
At Asda, we want you to find your everything. As a Service Colleague in our store team, you’ll be at the heart of the customer experience—serving with heart at pride. Whether you’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague:
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced customer service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the specific duties of a Service Colleague. Understanding the various roles, from serving customers to restocking shelves, will help you demonstrate your enthusiasm and readiness to take on these responsibilities during any interviews.
✨Tip Number 2
Showcase your flexibility in working hours. Since the role requires availability for late and weekend shifts, be prepared to discuss your willingness to adapt your schedule to meet the needs of the store.
✨Tip Number 3
Highlight your customer service skills. As a Service Colleague, engaging with customers is key, so think of examples from your past experiences where you provided excellent service or resolved issues effectively.
✨Tip Number 4
Research Asda's values and culture. Understanding their focus on teamwork and customer experience will allow you to align your answers with what they are looking for, making you a more appealing candidate.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight key skills such as teamwork, customer service, and flexibility in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the role. Emphasise any previous retail or customer service experience, and make sure to include examples of how you've contributed to a positive shopping experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work at Asda specifically and how your values align with their focus on excellent service and teamwork.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at ASDA
✨Show Your Customer Service Skills
As a Service Colleague, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to engage with customers and make their shopping experience enjoyable.
✨Demonstrate Flexibility
Since the role requires flexibility in working hours, be ready to discuss your availability for various shifts, including weekends and late nights. Showing that you're adaptable will make you a more attractive candidate.
✨Emphasise Teamwork
This position involves working across departments, so it's important to showcase your teamwork skills. Share experiences where you've successfully collaborated with others to achieve a common goal, whether in a work setting or during group projects.
✨Express Your Passion for Retail
Let your enthusiasm for retail shine through during the interview. Talk about why you enjoy working in this sector and how you can contribute to creating a welcoming environment for customers. Your passion can set you apart from other candidates.