Service Colleague

Service Colleague

Carlisle Full-Time No home office possible
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ASDA

At a Glance

  • Tasks: Join us as a Service Colleague, ensuring smooth store operations and excellent customer service.
  • Company: Be part of a dynamic retail team at a leading supermarket chain in Carlisle.
  • Benefits: Enjoy a 15% discount, flexible pay options, and wellbeing support from day one.
  • Why this job: This role offers a chance to engage with customers and work in a supportive team environment.
  • Qualifications: We're looking for friendly, eager learners who thrive in a team and love customer interaction.
  • Other info: Flexible night and weekend shifts are required; apply online today!

Job TitleService Colleague
LocationSt Nicholas Gate Carlisle
Employment TypePart time
Contract TypePermanent
Shift PatternWork Shift: Days
Hours per Week16
Pay Rate£12.60
CategoryRetail Hourly Colleagues, Sales Staff
Closing Date28 February 2026

Service Colleague
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\’re looking for flexible working to fit around your lifestyle, then look no further We\’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and \’extra special\’ products. We work as a team to maximize sales and deliver a great online shopping experience.
About You
You\’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You\’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Asda, that\’s more like it

We do reserve the right to close this vacancy before the advertised closing date. Apply today by completing an online application…

Everything you\’ll love

Alongside a competitive salary, you\’ll get lots of other great benefits too, including:

  • Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user

  • Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover

  • Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.

  • Company pension

  • Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support

  • Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.

  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

  • Colleague recognition programme

  • Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

Service Colleague employer: ASDA

As a Service Colleague in Carlisle, you will join a dynamic team that values flexibility and customer engagement, ensuring a rewarding work environment. With benefits like a 15% colleague discount from day one, access to financial tools, and comprehensive wellbeing support, the company fosters a culture of inclusivity and growth. This role not only offers competitive pay but also opportunities for personal development and recognition within a supportive community.
ASDA

Contact Detail:

ASDA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Colleague

✨Tip Number 1

Familiarise yourself with the store's layout and product offerings. This knowledge will not only help you answer customer queries more effectively but also demonstrate your commitment to providing excellent service during the interview.

✨Tip Number 2

Showcase your flexibility by being open about your availability for late and weekend shifts. Highlighting your willingness to adapt to the store's needs can set you apart from other candidates.

✨Tip Number 3

Prepare examples of how you've worked in a team or provided exceptional customer service in the past. Being able to share specific experiences will illustrate your suitability for the role and your eagerness to contribute positively.

✨Tip Number 4

Research the company culture and values, particularly around customer service and teamwork. Aligning your responses with these values during any discussions can show that you're a great fit for the team at StudySmarter.

We think you need these skills to ace Service Colleague

Customer Service Skills
Teamwork
Communication Skills
Flexibility
Time Management
Problem-Solving Skills
Attention to Detail
Sales Skills
Adaptability
Stock Management
Basic IT Skills
Ability to Work Under Pressure
Positive Attitude
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of a Service Colleague. Highlight key skills such as customer service, teamwork, and flexibility in your application.

Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous retail or customer service experience, and include specific examples of how you've contributed to team success.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention why you want to work for this company and how your values align with their commitment to excellent customer service.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.

How to prepare for a job interview at ASDA

✨Show Your Customer Service Skills

As a Service Colleague, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your friendly attitude and eagerness to help.

✨Demonstrate Flexibility

Since the role requires working late and weekend shifts, it's important to express your willingness to adapt to different schedules. Mention any previous experiences where you successfully managed flexible working hours.

✨Teamwork is Key

This position involves working across departments, so emphasise your ability to work well in a team. Share stories that showcase your collaborative spirit and how you contribute to a positive team environment.

✨Research the Company

Familiarise yourself with the company's values and services. Understanding their operations will not only help you answer questions more effectively but also show your genuine interest in the role and the company.

Service Colleague
ASDA
Location: Carlisle
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