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- Tasks: Join us as a Service Colleague, serving customers and keeping our stores running smoothly.
- Company: Asda is a leading retailer dedicated to excellent customer service and teamwork.
- Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing support.
- Other info: Part-time hours with shifts mainly in the afternoons; perfect for students!
- Why this job: This role offers flexibility, teamwork, and the chance to learn new skills in a fun environment.
- Qualifications: A friendly attitude and eagerness to learn are all you need to apply!
Job Title
Service Colleague
Location
Taunton
Employment Type
Part time
Contract Type
Fixed Term
Shift Pattern
Work Shift: Nights
Hours per Week
16
Pay Rate
£15.14
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
26 March 2026
At Asda, we want you to find your everything. As a Service Colleague in our store team, you’ll be at the heart of the customer experience—serving with heart at pride. Whether you’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague:
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced customer service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a casual conversation or during an interview, let your passion for helping customers shine through. This role is all about providing excellent service, so demonstrating your friendly nature is key.
✨Tip Number 2
Be prepared to discuss your flexibility with shifts. Since the job requires working late and weekends, highlight your willingness to adapt your schedule. This shows that you're ready to meet the demands of the role and fit into the team seamlessly.
✨Tip Number 3
Familiarise yourself with the various departments within the store. Understanding how each area operates will help you speak confidently about your ability to work across different roles. It also shows your eagerness to learn and contribute to the team.
✨Tip Number 4
Network with current employees if possible. Engaging with those already in the company can provide valuable insights into the culture and expectations. Plus, it might give you a leg up when applying, as referrals can often make a difference.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight your ability to work flexibly across different departments and your commitment to providing excellent customer service.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous retail or customer service experience, and showcase your friendly and enthusiastic approach to teamwork.
Craft a Strong Cover Letter: Write a cover letter that expresses your passion for the role and the company. Mention specific examples of how you have provided great customer experiences in the past and your willingness to learn new skills.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial in a customer-facing role.
How to prepare for a job interview at ASDA
✨Show Your Enthusiasm
As a Service Colleague, it's essential to demonstrate your friendly and enthusiastic nature. Be sure to express your eagerness to learn new skills and work across different departments during the interview.
✨Highlight Customer Service Skills
Since the role focuses on providing excellent customer service, prepare examples of how you've helped customers in the past. Share specific instances where you went above and beyond to ensure a great shopping experience.
✨Be Flexible with Availability
Given the varied shift patterns required for this role, be ready to discuss your availability. Show that you're open to working late and weekends, as flexibility is key for this position.
✨Teamwork is Key
Emphasise your ability to work well in a team. Prepare to discuss how you've collaborated with others in previous roles to achieve common goals, as teamwork is crucial in maximising sales and delivering a great online shopping experience.