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- Tasks: Join us as a Service Colleague, serving customers and keeping our stores running smoothly.
- Company: Asda is a leading retailer dedicated to excellent customer service and teamwork.
- Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing support.
- Why this job: This role offers flexibility, teamwork, and the chance to learn new skills while making customers smile.
- Qualifications: A friendly attitude and eagerness to learn are all you need to apply!
- Other info: Shifts may include late nights and weekends, but we’ll work with your schedule.
Job Title
Service Colleague
Location
Frome
Employment Type
Part time
Contract Type
Permanent Seasonal
Shift Pattern
Work Shift: Days
Hours per Week
8
Pay Rate
£12.60
Category
Retail Hourly Colleagues, Sales Staff
Closing Date
9 November 2025
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you\’re looking for flexible working to fit around your lifestyle, then look no further! We\’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special\’ products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You\’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You\’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Asda, that’s more like it
Apply today by completing an online application…
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
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Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the various departments in the store. Understanding how each department operates will help you demonstrate your enthusiasm for learning and your ability to adapt, which is crucial for a Service Colleague role.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with the team or during the interview process. Being friendly and approachable is key, so practice engaging with others in a warm and helpful manner.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires late and weekend work, highlighting your willingness to accommodate different schedules can set you apart from other candidates.
✨Tip Number 4
Research Asda's values and culture. Understanding what they stand for and how they prioritise customer experience will allow you to align your answers with their expectations during the application process.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight your relevant experience in customer service and teamwork in your application.
Show Enthusiasm: Express your enthusiasm for the role in your cover letter. Mention your eagerness to learn new skills and your commitment to providing excellent customer service, as these qualities are essential for this position.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise any previous retail or customer service experience, and include specific examples of how you've contributed to team success.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at ASDA
✨Show Your Enthusiasm
As a Service Colleague, you'll be working closely with customers and your team. Make sure to express your enthusiasm for the role during the interview. Share examples of how you've enjoyed helping customers in the past or how you thrive in a team environment.
✨Demonstrate Flexibility
Since the role requires flexibility with shifts, be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or took on different responsibilities, showing that you're ready to embrace the variety this job offers.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face as a Service Colleague. Prepare to discuss how you would handle difficult situations or provide excellent service. This will show that you understand the importance of customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the team dynamics, training opportunities, or the store's approach to customer service. This demonstrates your interest in the role and helps you gauge if it's the right fit for you.
