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- Tasks: Join us as a Service Colleague, working across departments to keep our stores running smoothly.
- Company: Asda is a leading retailer dedicated to excellent customer service and teamwork.
- Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing support.
- Why this job: This role offers flexibility, teamwork, and the chance to make customers smile every day.
- Qualifications: A friendly attitude and eagerness to learn new skills are all you need!
- Other info: Shifts include nights and weekends, perfect for fitting around your studies.
Job TitleService Colleague
LocationEXPPFS NEWTON ABBOT
Employment TypePart time
Contract TypePermanent
Shift PatternWork Shift: Days
Hours per Week16
Pay Rate£12.60
CategoryRetail Hourly Colleagues, Sales Staff
Closing Date2 March 2026
Our operation runs 24 hours a day, 7 days a week across our Supermarkets, Superstores, and Asda Express locations—offering a wide variety of shift patterns to suit different lifestyles. If you\’re looking for flexible working that fits around your commitments, we\’ve got you covered We\’ll work with you to find shifts that suit, though late and weekend working is a key part of our roles, and some flexibility will be needed.
As a Service Colleague, you\’ll work across multiple departments to help keep our stores running smoothly. Every day could be different—whether you\’re serving customers at the checkouts, preparing fresh pizzas, picking orders for home delivery, or restocking shelves. Our customers are at the heart of everything we do, and we take pride in offering excellent service, welcoming stores, and \’extra special\’ products.
We work together as one team to drive sales and deliver a great online and in-store shopping experience.
About You
You\’re naturally friendly, enthusiastic, and ready to get stuck in. You\’ll enjoy learning new skills across different departments and love helping customers find what they need—maybe even having a friendly chat along the way.
We do reserve the right to close this vacancy before the advertised closing date. Apply today by completing an online application…
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
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Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
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Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
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Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
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Company pension
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Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
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Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
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Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
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Colleague recognition programme
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Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the various departments in the store. Since the role involves working across multiple areas, having a good understanding of how each department operates will help you stand out during the interview.
✨Tip Number 2
Show your enthusiasm for customer service. Be prepared to share examples of how you've provided excellent service in the past, as this is a key aspect of the Service Colleague role.
✨Tip Number 3
Highlight your flexibility and willingness to work varied shifts. Since the job requires late and weekend hours, demonstrating your adaptability can make you a more attractive candidate.
✨Tip Number 4
Research Asda's values and culture. Understanding what the company stands for will help you align your answers with their expectations and show that you're a good fit for their team.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight your relevant experience in customer service and teamwork in your application.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role. Emphasise your friendly nature, ability to work in various departments, and any previous retail experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you’ve provided excellent customer service or worked effectively in a team.
Highlight Flexibility: Since the role requires flexibility with shifts, mention your availability and willingness to work nights and weekends. This shows you are adaptable and ready to meet the company's needs.
How to prepare for a job interview at ASDA
✨Show Your Enthusiasm
As a Service Colleague, you'll be working closely with customers and your team. Make sure to express your enthusiasm for the role during the interview. Share examples of how you enjoy helping others and creating a positive shopping experience.
✨Demonstrate Flexibility
Since the role requires working various shifts, including nights and weekends, it's important to highlight your flexibility. Be prepared to discuss your availability and willingness to adapt to different work patterns.
✨Highlight Teamwork Skills
Working across multiple departments means teamwork is essential. Share experiences where you've successfully collaborated with others to achieve a common goal. This will show that you're ready to contribute to the team's success.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face in the role. Prepare to discuss how you would handle different situations, such as resolving complaints or assisting customers in finding products. This will demonstrate your customer service skills.