Service Colleague

Service Colleague

Workington Full-Time No home office possible
ASDA

At a Glance

  • Tasks: Join us as a Service Colleague, serving customers and keeping our stores running smoothly.
  • Company: Asda is a leading retailer dedicated to excellent customer service and teamwork.
  • Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing support.
  • Why this job: This role offers flexibility, teamwork, and the chance to learn new skills in a vibrant environment.
  • Qualifications: A friendly attitude and eagerness to learn are all you need to succeed here.
  • Other info: Flexible shifts available, including evenings and weekends, to fit your lifestyle.

Job Title

Service Colleague

Location

FS – 1390 Lillyhall Burger King

Employment Type

Part time

Contract Type

Permanent

Shift Pattern

Work Shift: Afternoons

Hours per Week

8

Pay Rate

£12.60

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

23 March 2026

Service Colleague (Food Services)

At Asda, we want you to find your everything. As a Service Colleague in our food services team, you’ll be at the heart of the customer experience—serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you’re preparing food, working the tills, or helping with deliveries, you’ll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:

  • Customer-focused: You enjoy helping people and making their experience a positive one.
  • Team player: You work well with others and support your colleagues.
  • Reliable: You show up ready to work and take pride in what you do.
  • Positive attitude: You bring energy and enthusiasm to every shift.
  • Willing to learn: You’re open to training and keen to build your skills.

What you’ll bring:

  • A friendly and helpful approach to customer service.
  • Willingness to work in a fast-paced food service environment.
  • Good communication skills and a team mindset.
  • Flexibility to work a range of shifts, including weekends and evenings.

We do reserve the right to close this vacancy before the advertised closing date. Apply today by completing an online application…

Everything you\’ll love

Alongside a competitive salary, you\’ll get lots of other great benefits too, including:

  • Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
  • Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
  • Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
  • Company pension
  • Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
  • Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
  • Colleague recognition programme
  • Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

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Service Colleague employer: ASDA

Asda is an exceptional employer that prioritises flexibility and employee well-being, making it an ideal workplace for those seeking a part-time role as a Service Colleague in Workington. With a competitive salary, generous colleague discounts, and a strong focus on inclusion and personal development, employees are encouraged to grow within a supportive team environment. The company also offers a range of benefits, including access to financial coaching and comprehensive wellbeing support, ensuring that every colleague feels valued and empowered.
ASDA

Contact Detail:

ASDA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Colleague

✨Tip Number 1

Familiarise yourself with the various departments in the store. Understanding how each area operates will not only help you during the interview but also show your enthusiasm for the role.

✨Tip Number 2

Demonstrate your customer service skills by sharing examples from previous experiences. Whether it's a part-time job or volunteer work, showing that you can engage with customers positively is key.

✨Tip Number 3

Be prepared to discuss your flexibility regarding shifts. Since the role requires working late and weekends, highlighting your willingness to adapt will make you a more attractive candidate.

✨Tip Number 4

Show your team spirit! Talk about times when you've worked collaboratively with others to achieve a goal. This aligns perfectly with the role's emphasis on teamwork.

We think you need these skills to ace Service Colleague

Customer Service Skills
Teamwork
Flexibility
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Sales Skills
Basic Food Preparation Skills
Product Knowledge
Positive Attitude
Enthusiasm for Learning

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what a Service Colleague does. Highlight your ability to work across various departments and your commitment to providing excellent customer service.

Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous retail or customer service experience, as well as your flexibility in working hours.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention your friendly nature and willingness to learn new skills, as these are key traits for a Service Colleague.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.

How to prepare for a job interview at ASDA

✨Show Your Enthusiasm

As a Service Colleague, you'll be working closely with customers and your team. Make sure to express your enthusiasm for the role during the interview. Share examples of how you enjoy helping others and creating a positive shopping experience.

✨Demonstrate Flexibility

Since the role requires flexibility with shifts, be prepared to discuss your availability. Highlight any previous experiences where you adapted to changing schedules or took on various responsibilities in a team setting.

✨Highlight Teamwork Skills

Working across multiple departments means teamwork is essential. Be ready to share specific examples of how you've successfully collaborated with others in past roles, showcasing your ability to contribute to a team environment.

✨Prepare for Customer Interaction Scenarios

Expect questions about how you would handle different customer service situations. Think of scenarios where you provided excellent service or resolved issues effectively, and be ready to discuss these during the interview.

Service Colleague
ASDA
Location: Workington

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